1170 Center Point Pkwy
Birmingham, AL 35215

Get Directions

Sales: 205-438-7280

Used Cars: 205-438-7280

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Serra Chevrolet

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

joe in parts is a great guy and awesome!

Reviewed by Kayla from gardendale, alSeptember 10, 2025

joe in parts is a great guy and awesome!!!! He is very knowledgeable with the parts for all of Serra's brands.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for your fantastic review of Serra Chevrolet Birmingham, Kayla! We're glad to hear that you had such a positive experience with our parts department. Joe truly is knowledgeable and dedicated to helping our customers. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Serra Chevrolet Birmingham Team

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Older retired fireman taken advantage of by people

Reviewed by Retired fireman from Birmingham,,AlSeptember 13, 2022

Lied to no help and assistant General manager laughing in meeting when discussing discrepancies. 9/12/22. Will never do business here again just terrible. Management knows what is happening ut does not intervene even when they here their salesman lying. Then you say that it wasn't on camera. So VIDEO TAPE EVERYTHING TO PROTECT YOURSELF.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

do NOT buy from Serra

Reviewed by Hartwig Raphael from Center Point, ALMay 12, 2022

Do NOT buy from Serra. I bought a $15000 used car. The next day I found out that the horn is not working, same with temperature sensor. Serra said, you bought now it is your responsibility. But they can fix it for $900. The horn is a safety issue and should have been detected at dealers inspection, as they claimed doing so with each car leaving the lot. Shame, shame, shame

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hartwig, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

Overall Facilities 2

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

About Serra Chevrolet

If you are looking for a high quality vehicle purchase or service and great customer service experience; then you have come to the right place. Serra Chevy is the perfect dealership to choose your next vehicle. Our reputation for success comes from our dedication to our customers and our community. Whether you are from the Hoover Gardendale Trussville Birmingham or Bessemer areas; Serra Chevy is the place to go when you are in the market for a new or previously owned vehicle or maintenance on your current vehicle. Come let us show you how car buying and service should be.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top