1400 3rd Ave N
Birmingham, AL 35203

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Edwards Chevrolet Downtown

Overall Rating:

4.6 (out of 5)

94% recommend this dealer

2499 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The dealership worker Veronica Tassone was very helpful

Reviewed by Michael Mitchell January 31, 2026

The dealership worker Veronica Tassone was very helpful in everything from helping get a Chevy Equinox to helping me with the features on the SUV and she is very concerning with customer I will recommen her .

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your wonderful review, Michael! We're thrilled to hear that Veronica provided you with excellent assistance in finding your Chevy Equinox and helping you navigate its features. Your recommendation means a lot to us at Edwards Chevrolet. We look forward to seeing you again! Sincerely, The Edwards Chevrolet Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I can in yesterday to have a battery installed.

Reviewed by Johnjolene Powell from Birmingham Alabama October 31, 2025

I can in yesterday to have a battery installed. It wasn't a great experience. My car was pulled back at 8am. I didn't leave until 11am. I was not updated like I was supposed to be on what was going on with my 2024 chevrolet Colorado. I was there 3 hours just for a battery. Luci was my service person. Service was not good at all.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for sharing your experience, John. I appreciate your feedback regarding the battery installation for your 2024 Chevrolet Colorado. It’s important for us to provide timely updates, and it seems like this was not the case during your visit. We take your concerns seriously and would like to encourage you to reach out to me directly at Edwards Chevrolet so I can address this situation and improve your experience in the future. Thank you again for your feedback. Your satisfaction is important to us. Sincerely, Marty Phillips Operations Manager martyp@chevyman.com 205-716-3323

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Wendell was the nicest guy.

Reviewed by CMOctober 30, 2025

Wendell was the nicest guy. He truly cares about you as a person not just a customer and finds you the best options. Thank you for all your effort and help, everyone at Downtown Edwards are really great people.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for your review! We’re happy to hear that Wendell made such a positive impact during your visit to Edwards Chevrolet. Our team truly strives to treat every customer with care and respect, and we appreciate you recognizing their efforts. We look forward to seeing you again soon. Sincerely, The Edwards Chevrolet Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Edwards Chevrolet Downtown

Edwards Chevrolet in Birmingham AL also serving Tuscaloosa AL and Montgomery AL is proud to be an automotive leader in our area. Since opening our doors Edwards Chevrolet Company Inc. has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. Edwards Chevrolet has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules and as always Edwards Chevrolet Company Inc. offers competitive pricing for your automotive maintenance needs.

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