2620 W. Washington
West Bend, WI 53095
Sales: 877-800-5103
Used Cars: 262-334-3858
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 1:00pm |
See all dealerships near West Bend, WI that carry Cadillac
Overall Rating:
4.7 (out of 5)
94% recommend this dealer
34 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
We enjoyed working with Brent!
We enjoyed working with Brent! He was knowledgeable about the car and very willing to answer any questions we had. We will definitely work with him in our next car purchase and recommend him to all our family & friends! Thank you Brent! We were told there are usually 2 Finance people working, not on the day we made appt. wed 8/13 4:30. there was only one and we were told he was new. Dan Burke. he was very thorough and busy with another buyer in addition to us. 4:30 we took a test drive around the country block with Brent, then came back. decided to buy. service dept detailed, cleaned the car, changed plates. we waited for finance. we didn’t need a loan. just the remainder of the paperwork. Thank you Amber cashier for staying. Brent stayed even though it was after 8 pm closing time & waited for us to finish with Finance.
Maximum rating = 5
Everything was great.
Everything was great. They were on track with time and were finished within the time frame provided.
Dealer Response
Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.
Maximum rating = 5
I brought my vehicle in for service and they didn’t even
I brought my vehicle in for service and they didn’t even look at one the problems I had
Dealer Response
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Brian Crandall bcrandall@heiser.com
Maximum rating = 5
At Heiser Cadillac, we take great pride in being known as one of the top West Bend new car dealers. When Menomonee Falls and Hartford customers need a Cadillac dealer in West Bend they can count on, we deliver a fourfold experience that's unmatched. Our showroom is stocked from wall to wall with the latest offerings from Cadillac - but that's only part of the reason why we're the go-to West Bend new car dealer. Our attention to customer service and versatility makes us so special. We offer a one-of-a-kind West Bend new car dealer experience that leaves every client feeling secure and confident in their purchase. Our team also understands the importance of having a reliable West Bend used car dealer - and we're more than willing to step up and fill both roles.
Find out what your used car is worth with our appraisal tool.