A member of the Cars.com family
A member of the Cars.com family
355 N Washburn St
Oshkosh, WI 54904
Sales: 877-739-9060
Used Cars: 877-859-0863
Sales Department
| Sun | Closed |
| Mon | 8:30am – 7:00pm |
| Tue | 8:30am – 7:00pm |
| Wed | 8:30am – 7:00pm |
| Thu | 8:30am – 7:00pm |
| Fri | 8:30am – 6:00pm |
| Sat | 8:30am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 2:00pm |
See all dealerships near Oshkosh, WI that carry Chevrolet, GMC, Cadillac, Buick
Overall Rating:
4.4 (out of 5)
87% recommend this dealer
108 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Resolved unpleasant service experience
I had an unpleasant experience with an issue on our 2021 Acadia. I was contacted by two staff of Bergstrom regarding my experience. Jeff went ABOVE AND BEYOND to settle the issue which turned out to be miscommunication. That indeed is exceptional customer service. Thank you
Maximum rating = 5
Check engine light came on in my 2019 GMC Terrain.
Check engine light came on in my 2019 GMC Terrain. Code reader at Advanced auto said issue with cylinder 4. Took car to Bergstrom GMC and told them the code. They verified that the ceramic on spark plug in cylinder was broken off and recommended replacing all four plug. When I got the bill they changed me $149 for diagnostics that I got done free at Advanced auto and told them the problem. Then they changed me $30 BS fee that they explained as shop supplies. NEVER take your car to this dealer except for warranty work that is 100 percent covered. I said I wanted to get a call from the Service manager Jeff but over 2 weeks later I never did. Talked with Donnie today and he talked with Jeff who would do nothing.
Maximum rating = 5
Excellent dealership
Excellent dealership. The salesperson that sold me my truck was knowledgeable about the entire car buying process and worked to get me the truck that I wanted. I feel like the entire process was efficient and fair.
Maximum rating = 5
At Bergstrom Automotive we strive to be the recognized leader of guest service through our commitment to treat everyone like family. You deserve complete peace of mind when it comes to owning your vehicle regardless of whether it is new or pre-owned. We pledge to provide the finest personal service and facilities for our guests. As Wisconsin's #1 Automotive Retailer we support communities throughout the state with 25 Bergstrom locations representing more than 35 brands. Every pre-owned vehicle we sell goes through an extensive certification process. We are committed to making sure you will be treated as one of the Bergstrom family.
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