Bergstrom Buick GMC Cadillac of Green Bay in Green Bay including address, phone, dealer reviews, directions, a map, inventory and more

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301 N Taylor St
Green Bay, WI 54303

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Sales: 920-393-2056

Used Cars: 920-569-3116

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Bergstrom Buick GMC Cadillac of Green Bay

Overall Rating:

4.5 (out of 5)

92% recommend this dealer

98 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The best of the best!!!

Reviewed by Alexis Handlen from Green Bay, WIApril 27, 2021

Most exclusive dealer in Green Bay! Best luxury vehicles and upfront pricing is awesome! Got a 2020 Escalade custom for well below the KBB value. Have never had such an amazing experience at a dealership before. Their staff is the most professional I've ever seen in this industry

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thanks Alexis!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

4.8 (out of 5)

The people I dealt with was strictly by phone. Two...

Reviewed by kjonesc3March 01, 2021

The people I dealt with was strictly by phone. Two different people contacted me and both were very professional. I purchased a Murano from a dealer who was much closer to me, but primarily because of the cost of warranty on Cadillacs. After having had a BMW, with NO warranty available, that became a key factor in my purchase.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Amazing service and body shop dept and employees!

Reviewed by Carrie Le Mere from Green Bay, WISeptember 12, 2020

Bergstrom has been amazing! We ended up making the mistake of purchasing a 2019 Buick Enclave from a different dealership out of the state and have had a whole lot of problems that they have been unwilling to help pay for or fix. We have had to bring the vehicle to Bergstrom Green Bay (a local Buick dealer) over 5 times since purchasing only 2 months ago. Bergstrom, specifically Layloni in service and Rick in Body shop have been absolutely amazing to work with!!! They have been so so so helpful and understanding and have done more for us that is likely required under warranty as this vehicle had obviously been in an accident and The dealer we purchase led from covered it up. The windshield is aftermarket and it leaks, the hood is unaligned and there is multiple screws missing once you lift the hood. The list goes on and on. It has been a nightmare. We have had noting but problems with it. Thankfully we have had an amazing dealership with quality, caring employees like Layloni and Rick at Bergstrom Automotive of Green Bay that truly care about their customers and are willing to help in anyway they can. They go above and beyond to provide customer satisfaction and that is hard to find these days. We will be purchasing and servicing all future vehicles at Bergstrom because of the customer service we have revived. Thank you for being a great dealership and enjoying great people!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you Carrie! We have a proud team and they'll love the feedback.

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Bergstrom Buick GMC Cadillac of Green Bay

At Bergstrom Automotive we strive to be the recognized leader of guest service through our commitment to treat everyone like family. You deserve complete peace of mind when it comes to owning your vehicle regardless of whether it is new or pre-owned. We pledge to provide the finest personal service and facilities for our guests. As Wisconsin's #1 Automotive Retailer we support communities throughout the state with 25 Bergstrom locations representing more than 35 brands. Every pre-owned vehicle we sell goes through an extensive certification process. We are committed to making sure you will be treated as one of the Bergstrom family.

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