GMC, Cadillac and Buick
New Car Dealership in Green Bay, WI
Overall Rating
4.4/5
Read dealer reviews
At Bergstrom Automotive, we strive to be the recognized leader of guest service through our commitment to treat everyone like family. You deserve complete peace of mind when it comes to owning your vehicle, regardless of whether it is new or pre-owned. We pledge to provide the finest personal service and facilities for our guests. As Wisconsin's #1 Automotive Retailer, we support communities throughout the state with 25 Bergstrom locations, representing more than 35 brands. Every pre-owned vehicle we sell goes through an extensive certification process. We are committed to making sure you will be treated as one of the Bergstrom family.
Bergstrom Buick GMC Cadillac of Green Bay's service reps and mechanics are GMC trained and utilize the latest cutting edge technology to keep your car running smoothly.
Bergstrom Buick GMC Cadillac of Green Bay Reviews
Overall Rating
4.4/5
88 out of 96 people recommended this dealer
Amazing service and body shop dept and employees!
Reviewed by Carrie Le Mere
in Green Bay, WI
September 12, 2020
Bergstrom has been amazing! We ended up making the mistake of purchasing a 2019 Buick Enclave from a different dealership out of the state and have had a whole lot of problems that they have been unwilling to help pay for or fix. We have had to bring the vehicle to Bergstrom Green Bay (a local Buick dealer) over 5 times since purchasing only 2 months ago. Bergstrom, specifically Layloni in service and Rick in Body shop have been absolutely amazing to work with!!! They have been so so so helpful and understanding and have done more for us that is likely required under warranty as this vehicle had obviously been in an accident and The dealer we purchase led from covered it up. The windshield is aftermarket and it leaks, the hood is unaligned and there is multiple screws missing once you lift the hood. The list goes on and on. It has been a nightmare. We have had noting but problems with it. Thankfully we have had an amazing dealership with quality, caring employees like Layloni and Rick at Bergstrom Automotive of Green Bay that truly care about their customers and are willing to help in anyway they can. They go above and beyond to provide customer satisfaction and that is hard to find these days. We will be purchasing and servicing all future vehicles at Bergstrom because of the customer service we have revived. Thank you for being a great dealership and enjoying great people!
Expected better with the name Bergstrom
Reviewed by Joe Backmann
in depere
August 28, 2020
Poor service and not very clean facilities. Bathrooms speak volumes about businesses, when a bathroom is dirty and un-kept like the one at Bergstrom , then makes you wonder how detail oriented they are
Bergstrom
Reviewed by ADT
in Green Bay, WI
September 01, 2017
I always enjoy working with Bergstrom.
On this recent visit the rep pointed out to me
that I had a new issue.
He said that it would be no charge to correct.
I was elated and grateful.
God is truly great. Why? Because I could not afford any additional fees.
Why, because we are saving to buy our first home.
Thanks Bergstrom,
ADT
