Moses Buick GMC Cadillac of Charleston in Charleston including address, phone, dealer reviews, directions, a map, inventory and more

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1406 Washington Street East
Charleston, WV 25301

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Sales: 304-982-8835

Used Cars: 304-982-8800

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Moses Buick GMC Cadillac of Charleston

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

410 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Good Service

Reviewed by John from South Charleston June 10, 2022

Joe, the service tech was very helpful and explained the problem fully. The timelines given were accurate and the communications were regular and clear. He had to search for the part, since the car was an early model, and did not stop until he had the problem resolved. I have no fear of returning here to get my Cadillac serviced if it is required.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Saved our vacation

Reviewed by Frank Pinciotti from Lewis Center, OhioJune 07, 2022

Our 2016 Cadillac CTS lost brake power on the highway north of Charleston heading to North Carolina. Jimmy Smith was kind and understood our situation and found a way to squeeze us in to look at the issue. Jackie was our manager who took it a step further and not only arranged for a rental car if we were to need it but then let us know the mechanic determined the issue and the part was available. They got us back on the road that day AND worked with our warranty company to ensure I only had to pay the deductible. Thanks Jimmy and Jackie. You saved our vacation.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Recent Body Shop Work

Reviewed by Roget from Clendenin, wv June 06, 2022

Service department, body shop and sales are second to none. Recently had some body work done on one of my vehicles. Work was completed on time and most importantly looked like new.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Moses Buick GMC Cadillac of Charleston

We have a skilled and knowledgeable sales staff with many years of experience ready to assist you with your new or pre-owned car buying needs. We offer the areas best selection of pre-owned and certified vehicles. Moses Downtown is West Virginias #1 Certified Pre-Owned Dealer offering a complete 117 Point Inspection on every vehicle in stock.

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