6411 20th St E
Fife, WA 98424

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Sales: 253-474-9424

Used Cars: 253-474-9424

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Larson Cadillac

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Horrible service no communication Lost trust in their

Reviewed by Scott swift from Steilacoom waFebruary 29, 2024

Horrible service no communication Lost trust in their evaluation on repair costs $1100 for $48 part Said $3200 more would really fix it, I came in for factory recall only Don't trust them

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for your review. We're sorry you had a poor experience with us and will work to turn things around for you.

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Maximum rating = 5

1.0 (out of 5)

Frustrated and tired of no support on your end

Reviewed by Wade Hampton from Auburn WA May 10, 2023

I've been trying to schedule my airbag recall for my Escalade for months with no return calls and left several massages for all departments. I really need to get this done my airbag warning light is on and I'm afraid that the airbag will explode while I driving it.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Wade Hampton, we regret to hear that you are displeased with your recent experience with us. Thank you for leaving feedback.

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Maximum rating = 5

1.0 (out of 5)

Carefully they will rip y o u off

Reviewed by Allen from Graham waMarch 22, 2022

Be very careful they will rob you. So I have a 93 cts and the ecm went. I got one from pull a part. I didn't know that it had to b e reprogrammed to my Vin. So pull a part has no issues refunding. No the ecm has two wirs and one ground wire held on to the top of tge motor in plain site by 4 10 mm nuts so simple a 6 year old can to it in less t h an 5 mins I can get a ecm programed and sent to the house for 255. I called Larson to see how much to reprogram this one. Mind you all a tec has to do is hook up to the e and let t h e scanner do its thing. Larson said 300 well it was over 300 three hours labor. My God probly sake ya 4 sets of pads too. So then parts close to 600. Not programed said had to have service do. So we're over 900 for a part. Now I was so astonish and I'm all about a business mak8ng money I've been in buss. Since 93 but I've been in buss. Thst long because I don't lie or rip people off. Well with that I didn't bother to find out how much they would charge to install. It must be close to if not over 2grand if you had it towed and had them find the problem firca 255 dollor part a 7 year old could install in less than 5 mins. Be mindfull if your using Larson for anything. Oh jet chev just called 180 to reprogram 540 reprogram and install. Reprogram fair but 540 should be new part from them installed. Without Dia. Id watch jet and I wouldn't step foot onto Larson lots any of them

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Allen, we are sorry you had the experience you're writing about. Please contact our Service Manager at 253-242-4132 so we can assist you. Regards, The Larson Cadillac Team

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Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Larson Cadillac

Welcome to Larson Cadillac in Fife WA

Larson Cadillac proudly serves The Greater Puget Sound Cadillac clientele from our convenient location in Fife. We focus on the little things to provide a high quality buying experience to all of our customers. We strive to exceed all of your expectations and to serve you with the highest quality new and used vehicles at a competitive price. Visit us at 6411 20th Street E. Fife and our digital showroom at www.larsoncadillac.com to receive the service you deserve!

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