Rick Hendrick Cadillac

Cadillac New Car Dealership in Norfolk, VA

6222 E Virginia Beach Blvd
Norfolk, VA 23502

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Sales: 757-216-1650

Used Cars: 757-216-1650

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm
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Reviews of Rick Hendrick Cadillac

Overall Rating:

4.8 (out of 5)

92% recommend this dealer

371 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The whole process was perfect.

Reviewed by Mets copJanuary 23, 2026

The whole process was perfect. I like the fact that it was easy to set up the appointment on line and the service was great.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

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Maximum rating = 5

5.0 (out of 5)

Staff very professional, courteous and competent.

Reviewed by Steve from Virginia Beach,VAJanuary 21, 2026

Staff very professional, courteous and competent. They did the repairs right. I would go there again - they were that good. They were also very personable

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Steve, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

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Maximum rating = 5

5.0 (out of 5)

Best Dealership ever Great customer care , from meeting

Reviewed by Wayne Singleton from Washington,NCJanuary 16, 2026

Best Dealership ever Great customer care , from meeting with sales associates and ending with finance , just the best experience at any dealership I have ever bought from. Loved it all and will purchase again in the future

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello Wayne Singleton, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Overall Facilities N/A

Customer Service N/A

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Maximum rating = 5

About Rick Hendrick Cadillac

Our customers trust us for their complete auto needs. At Rick Hendrick Cadillac our goal is to offer the most advanced and convenient Cadillac experience. As a premier Cadillac dealer in Norfolk Rick Hendrick has a wide selection - browse our Cadillac inventory and find the Cadillac that fits you. We have used vehicles for sale and an exceptional vehicle maintenance department

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Cadillac

CT4, CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, OPTIQ, VISTIQ, XT4, XT5, XT6
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