Cadillac
New Car Dealership in Norfolk, VA
Overall Rating
4.6/5
Read dealer reviews
Our customers trust us for their complete auto needs. At Rick Hendrick Cadillac, our goal is to offer the most advanced and convenient Cadillac experience. As a premier Cadillac dealer in Norfolk, Rick Hendrick has a wide selection - browse our Cadillac inventory and find the Cadillac that fits you. We have used vehicles for sale, and an exceptional vehicle maintenance department
And for service for your new Cadillac, Rick Hendrick Cadillac is the place to go in Norfolk. Rick Hendrick Cadillac has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
Rick Hendrick Cadillac Reviews
Overall Rating
4.6/5
57 out of 62 people recommended this dealer
Overall Facilities:
4.9/5
wouldn?t recommend.
Reviewed by Chris Farris
in Norfolk, va
January 12, 2021
Would not recommend.. took my vehicle in to get serviced because it was running rough 3,000$ later told everything is fixed and should not have any problems at all not a week goes by my car is doing the exact same thing it was doing before took it back and got charged for them diagnose it, and for them to tell me it?s a 5,500 problem that was overlooked the first time .
Great customer service!
Reviewed by D. Crosby
in Virginia Beach, VA
December 30, 2020
Great experience buying a vehicle from Hendrick Cadillac! John Butler was a awesome sales person! Just wish someone could come up with a process to shorten the length of time it takes to purchase a car! ;) It?s always 4-5 hrs it seems, but at least very pleasant staff here! We?ve purchased 3 new vehicles in the last 3 years (2 from Hendrick and 1 from other dealer) and always a lengthy process, so no fault of Hendrick , just the way it is I guess. Seems in this day and time the process would be a bit speedier! ;)
Thank you John for a pleasant experience!
Awesome Experience !! This Time ..Thank You
Reviewed by Mr.Steven Keeling and Mrs.Lora Keeling
in Norfolk Va 23523
September 13, 2017
My husband and i was in your facility yesterday ..Our salesman Mr.John J Butler was awesome he treated us like family..He was very polite went over everything with us. I truly appreciate that to the up most. It was a very good experience ..He deserve a raise as good as he is..Gonna tell everyone in my church when they get ready to up grade their Cadillac's to go see Mr.John J Butler Jr . at Rick Hendrick Cadillac He is awesome ...God bless and we are so happy with our Cadillac !!
