Rick Hendrick Cadillac in Norfolk including address, phone, dealer reviews, directions, a map, inventory and more

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6222 E Virginia Beach Blvd
Norfolk, VA 23502

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Sales: 757-852-0297

Used Cars: 757-852-0278

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Rick Hendrick Cadillac

Overall Rating:

4.5 (out of 5)

86% recommend this dealer

107 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Brought in my 2016 Cadillac SRX for recall. Service...

Reviewed by artemis29November 16, 2021

Brought in my 2016 Cadillac SRX for recall. Service advisor Chris Buttolph kept me up to date on status of recall fix and explained the other items the technician noted that will need attention. And my shiny red car was so clean as well! All this and a much-needed bath? How good is that?! Thanks, Chris.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank You Artemis29 for your 5 star review and comments. We will certainly let Chris Buttolph know how please you were with your service experience. We appreciate your business!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great experience fast in and out service with buying a...

Reviewed by ericoddballOctober 22, 2021

Great experience fast in and out service with buying a new CT5. Would highly recommend

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you ericoddbal for your 5 star reviews and comments. We will let Bob Wese know how pleased you were with your experience. We appreciate your business!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We ordered our ‘21 Escalade from Kim White. Super happy...

Reviewed by WisediazSeptember 30, 2021

We ordered our ‘21 Escalade from Kim White. Super happy with Kim and the Escalade.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you Wisediaz for your excellent 5 star reviews and comments! We will let Kim know hoe pleased you were with your purchase experience. We appreciate your business!!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Rick Hendrick Cadillac

Our customers trust us for their complete auto needs. At Rick Hendrick Cadillac our goal is to offer the most advanced and convenient Cadillac experience. As a premier Cadillac dealer in Norfolk Rick Hendrick has a wide selection - browse our Cadillac inventory and find the Cadillac that fits you. We have used vehicles for sale and an exceptional vehicle maintenance department

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