Platinum Chevrolet Cadillac in Terrell including address, phone, dealer reviews, directions, a map, inventory and more

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398 TX-557 Spur
Terrell, TX 75160

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Sales: 469-685-1570

Used Cars: 469-685-1652

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Platinum Chevrolet Cadillac

Overall Rating:

5 (out of 5)

92% recommend this dealer

13 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

3% credit card fee!

Reviewed by Taylor, Kimberly from Forney, TexasMay 16, 2023

My pet peeve is when a business charges for using a credit card. Really - another $2 for processing an electronic payment seems petty. To me, the owners should just expect it as the cost of doing business. If I don?t have the funds to cover the service, the transaction is declined, so really only the dealer benefits from accepting an electronic form of payment and he?s charging customers. Btw- I am in construction sales and we take credit cards for orders totaling over 100k but we don?t charge for processing. Electronic processing fees should be the responsibility of the business owner

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 4

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Platinum Chev Terrell Tx

Reviewed by Mingo, Clarice from Terrell, TxJanuary 28, 2023

Dylan and Creed both assisted me with my situation. Great Customer Service!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Amazing experience!

Reviewed by MADISON L. from Heath, TXJanuary 20, 2023

The experience we had at this dealership overall was incredible and significantly better than other dealership experiences I have had! I would absolutely recommend them and will purchase future vehicles from them! They were knowledgeable, efficient, straight forward, kind, and respectful. From the time we arrived on the lot to the time we left with our new SUV, everything went great and quick!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Platinum Chevrolet Cadillac

THE GILCHRIST PROMISE: 2 YEARS COMPLIMENTARY MAINTENANCE
Gilchrist Automotive wants to earn your business for life! By treating you and your family right we hope to become your preferred network of dealerships for car buying leasing financing service and accessories. That's why we start out by giving you Free Maintenance for 2 Years when you buy a New or Used vehicle from any of our dealerships in Texas.

Oil Changes
Tire Rotations
Multi-Point Inspections
Car Washes
Complimentary Loaner Vehicles

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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