11001 IH-10 at Huebner
San Antonio, TX 78230

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Sales: 210-690-0700

Used Cars: 210-690-0700

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 7:30am – 5:00pm

Reviews of Sewell Cadillac of San Antonio

Overall Rating:

3.8 (out of 5)

72% recommend this dealer

72 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

8/13/25 visited Sewall Cadillac formerly Ken Batchellor.

Reviewed by William from San Antonio TexasAugust 14, 2025

8/13/25 visited Sewall Cadillac formerly Ken Batchellor. I’ve had dealings with Joshua Hutcheson in the Body/Collision department. Josh is very professional and attentive to his customers and comes across as a person with integrity! I would definitely recommend visiting Josh for your car needs!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Mr. William, thank you for taking the time to share your experience with us. We are delighted to hear that Joshua Hutcheson left a positive impression and was able to deliver an exceptional experience during your vehicle repairs. Thank you for being a Sewell customer!

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Maximum rating = 5

1.0 (out of 5)

Avoid this shady dealership at all costs.

Reviewed by BB from San Antonio TxJuly 16, 2025

Avoid this shady dealership at all costs. I was sold a complete lemon by one of their conniving salesmen—a car that started having serious issues almost immediately after purchase. What’s worse? Now they’re trying to keep my trade-in and refuse to refund the worthless extended warranty they pressured me into buying. This whole operation feels like a scam. They smile and sweet-talk you through the sale, but once they have your money, all accountability disappears. They clearly prey on trusting customers, and their business practices are beyond unethical. Save yourself the stress and take your business somewhere that actually values honesty and integrity. This place is nothing but a trap.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

My experience with Sewell dealership and especially my

Reviewed by Gloria S-K from San Antonio, TexasMay 13, 2025

My experience with Sewell dealership and especially my sales associate, Luis Barboza has been nothing but positive and great. Luis is extremely knowledgeable and patient with any questions you may have. I've now purchased two cars from Batchelor/Sewell Cadillac and only returned to this dealership because of the most professional and courteous experience I had. Six months after my first purchase (and several times inbetween) I was able to call Luis on his cell he provided and he was as happy to assist me as he was when he sold me the first car. The service department's employees and very helpful and accommodating. They have a BEAUTIFUL lobby with refreshments. This dealership must have high standards for it's employees and they all seem to step up to it.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Ms. Suarez-Kohler, thank you for taking the time to write this kind review. Your loyalty is invaluable to us, and we are grateful for your continued preference in Sewell. We are thankful to have associates like Luis Barboza who exemplify our Sewell values with each guest interaction. We will be sure to pass your praises along to Luis and our team! We strive to remain consistent in our level of service in order to meet the expectations of our loyal customers. It is always a pleasure to serve you and thank you for being a part of the Sewell family.

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Maximum rating = 5

About Sewell Cadillac of San Antonio

Building relationships, not selling vehicles, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. We proudly offer complimentary loan cars, complimentary car washes, and technology consultations.

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