Cavender Cadillac in San Antonio including address, phone, dealer reviews, directions, a map, inventory and more

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7625 N Loop 1604 E
San Antonio, TX 78233

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Sales: 210-640-1056

Used Cars: 210-640-1313

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:30am – 4:00pm

Reviews of Cavender Cadillac

Overall Rating:

4.4 (out of 5)

85% recommend this dealer

41 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Worst dealsrhip!!!

Reviewed by Dan from Billibgs MontanaJune 11, 2021

Ordered a vehicle and waited 6 month but they refunded my deposit and sold the vehicle to soemone else for more money. Why did they take my order if they were going to sell it to someone else. The worst dealership in USA. Don't purchase a vehicle from this dealership. They only care about their profit only!!!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Thank you for sharing this review regarding your experience with us, Danny. We'd like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Cavender Cadillac Team

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.3 (out of 5)

Prepaid Maintenance Plan

Reviewed by Air Force Veteran from San AntonioMarch 24, 2021

I purchased a Cadillac Escalade and was led to believe that purchasing the MasterTech Service Contract and Prepaid Maintenance Plan, which cost me $10,889.34, would cover anything that goes wrong in my car. I was specifically told to purchase a windshield replacement plan, key replacement plan and that this MasterTech service contract would be very important because of all of the electronics in my car. A few days ago, I took my car in to have a problem with the window checked and was told of some recommended services. I initially agreed to the services, but was told that my prepaid maintenance nor MasterTech Service Contract would cover these services. In addition, my windshield wipers needed to be replaced and I was told I had to pay for those too. I am extremely disappointed in how I was misled when purchasing my cadillac. I took the finance representative and sales representative at their word. As a veteran, I am happy to support businesses as Cavendar Cadillac, but to be misled to purchase something this expensive to find out it doesnt even cover windshield wipers is unbelievable and wrong. I would NOT recommend this dealership, particularly the tactic to get you to purchase expensive prepaid maintenance plans that do not cover anything.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Sincerely, The Cavender Cadillac Team

Overall Facilities N/A

Customer Service 1

Buying Process 2

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Mr. Henderson was very helpful with car purchase!

Reviewed by Ray Nagel from San AntonioJuly 16, 2020

Dalandus Henderson got me the deal I wanted and also took the lead to get the master key code for my 2010 Expedition! it's no fun buying a truck when it is 100 plus degrees and wearing a mask but Dalandus and the staff made it painless. 5 stars Ray Nagel

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Cavender Cadillac Team

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Cavender Cadillac

For over 80 years South Texans have come to rely on Cavender Confidence.

Confidence in the integrity and responsibility the Cavender name brings to its customers and the community.

It is said that ""When the Cavender name is on the door you'll find a Cavender on the floor!"" Billy Cavender exemplifies just that at Cavender Cadillac.

Cavender Cadillac located at 801 Broadway in the heart of San Antonio is an exclusive Cadillac dealership with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales service and satisfaction.

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