Randall Motors in San Angelo including address, phone, dealer reviews, directions, a map, inventory and more

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801 W Ave N
San Angelo, TX 76903

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Sales: 325-655-5631

Used Cars: 325-655-5631

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Randall Motors

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

85 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Happy Retirement

Reviewed by Texan from San Angelo, TXMay 21, 2021

Very happy with my new XT5! Danniel and Matthew were very informative . I highly recommend them, especially if you’re a Senior Citizen and used to the Old School ways. They we’re very patient and helpful!!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Matt Randall, mrandall@randallmotors.com

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

POOR SERVICE, SHADY, NOT HONEST

Reviewed by Jeff Schraeder from TexasMarch 10, 2021

Very shady. Would not recommend. You can not trust what they offer. I would look else where. You would have a better chance at a dealer who is honest and stand behind their word.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

We were told that this gentleman was interested in buying a customer's trade-in during the purchase process of his new vehicle. We called this gentleman at noon to get a commitment to buy the trade-in. He told us that he needed to talk with his wife and think about it. That is not a commitment but we all decided to give him some time. At 3:00, we still had no word of commitment. We apologized to our buyer, offered $1000 more for the trade and completed the transaction. This gentleman calls back at 5:00 to commit to purchase the trade-in. We apologized and told him he should have committed earlier. He greatly inconvenienced both our customer and our business. This gentleman was given a reasonable amount of time to decide whether to buy the trade-in or not. He then called back and verbally abused myself and others. I choose not to business with people like that. Sincerely, George Randall

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Randall Motors San Angelo

Reviewed by Shawn Smith from San Angelo, TXDecember 09, 2020

Jay was great to work with (as was Mona and everyone else I met with that day/night. They even stayed past closing to finish my deal. Even the owner Mr. Randall was there after closing and he thanked me personally. Such a classy dealership. No wonder it’s a Cadillac dealership (but I bought a used Mustang GT from them, which they had listed $5k below book and gave me the best trade in deal that I’d been quoted ). But back to Jay; he was a true no pressure salesperson. He told me to take the Mustang and spend all the time I wanted in it and jokingly said, “but please be back by closing time/6pm.” I was so impressed by his NO pressure and easy going style. I came back a little over an hour later bought it. I was so impressed to be able to buy from a family owned dealership that offers all the service of the giant corporate dealerships, but that DOESN’T feel like some of the giant corporate dealerships we’re plagued with now. Thank you JAY and Randall Motors!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Randall Motors was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Fabian Salazar, fabian@randallmotors.com

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Randall Motors

RANDALL MOTORS INC. located at 801 West Ave N. is your Cadillac source in San Angelo TX. We provide new and pre-owned sales service parts body shop and financing. Please visit us to view and test drive a Cadillac including; Escalade CTS and SRX. and coming soon the all new Cadillac XTS and ATS

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