A member of the Cars.com family
A member of the Cars.com family
3205 W Wall St
Midland, TX 79701
Sales Department
| Sun | Closed |
| Mon | 8:00am – 7:00pm |
| Tue | 8:00am – 7:00pm |
| Wed | 8:00am – 7:00pm |
| Thu | 8:00am – 7:00pm |
| Fri | 8:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | 7:30am – 3:00pm |
See all dealerships near Midland, TX that carry GMC, Cadillac, Buick
Overall Rating:
4.1 (out of 5)
75% recommend this dealer
44 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Escalade owner
You can absolutely not beat the friendliness and customer service that these folks offer. We all know due to the oil industry booming not everything can be perfect, but these guys go beyond the call of duty to make your service experience the best it can be. Great jobs guys and thank you.
Maximum rating = 5
Service department
Horrible service wouldn't recommend it. Counter personnel unorganized, unhelpful, and grouchy! Took my truck in for diagnostic. Made appointment told me three days and a month later truck hadn't been in shop and they didn't have me in computer no one had any information to give me. Had to pick my truck up and take to different shop.
Dealer Response
Mike, we're incredibly sorry to hear about the experience that you received at our dealership. We always strive to provide the utmost in customer service and quality to each and every one of our guests, and what you describe in this review is unacceptable to us. Please feel free to reach out at your earliest convenience so that we can discuss your visit in greater detail and work towards a resolution. We look forward to speaking with you soon. Sincerely, The Midland Buick GMC Cadillac Team
Maximum rating = 5
Our experience has been horrible with Justin
After purchasing we have had the worst experience with Justin Lara the sales manager we were inquiring about the contract with financing and rumor had it we were upset was defunatley not true as we were leaving we were charged my judting using foul language ..... aggressively
Dealer Response
There must be some sort of miscommunication here. Could you please reach out to us directly at (866) 505-4596 whenever you have a moment? We'd like to discuss your visit and find out more about what happened. Sincerely, the Midland Buick GMC Cadillac Team
Maximum rating = 5
At Midland Buick GMC we are proud to be your local GM dealer and we do not take that responsibility lightly. We pride ourselves on our customer service in all areas of the dealership. Whether you are buying a new or used vehicle working with our finance department or having your vehicle serviced in our service center we want to provide our Lamesa GMC & Buick customers with a good experience.
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