JM Chevrolet Cadillac in Lufkin including address, phone, dealer reviews, directions, a map, inventory and more

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1710 South 1st St
Lufkin, TX 75901

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat Closed

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of JM Chevrolet Cadillac

Overall Rating:

3.8 (out of 5)

73% recommend this dealer

11 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Best Dealership

Reviewed by Lacrecia Gonzalez from Lufkin, TexasMay 16, 2021

Great friendly service from the sales floor to the service department!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

2021 Escalade bent rod bad engine

Reviewed by Larryculp9 from Monroe, laFebruary 03, 2021

Bought 2021 Escalade 3400 over msrp. Bent a rod in motor before 1st car payment was due. Jm told me to contact joe west w Cadillac. Joe told me not to contact him again. Wife won’t drive. Dealership only replaced rods one side. Scared

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi there, we regret your most recent visit with us was not up to the standards we strive for. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (936) 634-3383.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Best place to shop for a new or used car

Reviewed by CONNIE TINKLE from Timpson, TexasOctober 28, 2020

Outstanding dealership! Fast, friendly and reliable!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, we are so happy to read such a great review about Jm Chevrolet Cadillac! We do hope we can be of assistance in the future. Take care!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About JM Chevrolet Cadillac

At JM Chevrolet You're Family! My name is J.J. Weibe and I am the new owner of JM Chevrolet Cadillac in Lufkin TX. My family and I are proud East Texans and love to call Lufkin TX our home. I know that a vehicle purchase is a major decision and I would like everyone to know that I am here to help. If you are not satisfied with your experience at JM Chevrolet I extend an invitation to meet with me personally. Here at JM I take great pride in excellent customer service and assuring our customers walk out with a smile. Join our JM Family today and experience the difference!

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