Tom Peacock Cadillac in Houston including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

15480 I-45 North
Houston, TX 77090

Get Directions

Sales: 281-500-4113

Used Cars: 281-443-7700

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:30pm
Tue 7:00am – 6:30pm
Wed 7:00am – 6:30pm
Thu 7:00am – 6:30pm
Fri 7:00am – 6:30pm
Sat 8:00am – 3:00pm

Reviews of Tom Peacock Cadillac

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

494 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Once again your dealership hit a home run !!!! I drop my...

Reviewed by V car December 20, 2021

Once again your dealership hit a home run !!!! I drop my car off for warranty work Anders had me in and out in less than two hours for something I thought would take four !!!! I say the same thing every time Anders needs a raise !!!!!!!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Steve Hainline | General Manager | 281.443.7700

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I have always purchased my Cadillacs from Tom Peacock and...

Reviewed by JimmySeptember 30, 2021

I have always purchased my Cadillacs from Tom Peacock and will continue to do so. Their Service Department is excellent. My daughter's Cadillac ATS had an issue with the A/C and they resolved the issue to our satisfaction. Thanks Tom Peacock. You have a dedicated customer here and I will always recommend your dealership to all my family and friends.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi Jimmy and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Steve Hainline | General Manager | 281.443.7700

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Took my vehicle in for service and they changed...

Reviewed by jhamptonSeptember 16, 2021

Took my vehicle in for service and they changed alternator and a sensor 2 days later vehicle had same issue. Took my vehicle back they changed my dash cluster and 2 days later very same issue. Spent $2,300 to no success of vehicle being repaired. Not to mention that I've been out of a vehicle for over a month and a week and never was l offered a loaner. I could never get in contact with the service rep. I understand that cars can be complex at time but continue to pay for the same problem is not good business practice along with poor communication! J. Hampton

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Steve Hainline | General Manager | 281.443.7700

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

About Tom Peacock Cadillac

For over three decades Tom Peacock Cadillac has provided Houstonians with the finest automobiles a world class facility and a friendly knowledgeable family of professionals. We pride ourselves on being Houston's premier Cadillac dealer - offering goods and services that not only meet your expectations but exceed them as well. Whether you are in the market to purchase your next vehicle or service your existing one our goal is to make you feel as comfortable as possible.

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