Britain Chevrolet Cadillac in Greenville including address, phone, dealer reviews, directions, a map, inventory and more

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4495 E. Interstate 30 Frontage Road
Greenville, TX 75402

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Sales: 903-355-2775

Used Cars: 903-355-2811

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Britain Chevrolet Cadillac

Overall Rating:

4.7 (out of 5)

91% recommend this dealer

194 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great Experience.

Reviewed by Old Bald Fat Guy from Paris, TxOctober 01, 2021

Professional and personable service advisor, great diagnosis, ordered in parts, performed efficient service and repairs along with courtesy wash and and very comfortable customer facilities! 🌞👍😎

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Britain Chevrolet Cadillac! We hope to see you soon!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Kain Sterling made our vehicle purchase so smooth and...

Reviewed by karen.glidden.ggygSeptember 18, 2021

Kain Sterling made our vehicle purchase so smooth and easy--completed the deal in just over 2 hours! He is young but very proffesional and honest. The dealership is so friendly and polite. I dread going to buy a new vehicle, but I should not of-- this experience was painless. Go Kain!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, thanks for highlighting some of our staff who helped make this such a great experience! We want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

The communication within this dealership is horrible. The...

Reviewed by dkkAugust 27, 2021

The communication within this dealership is horrible. The sales team was fair and we were happy with the deal that we made on our vehicle. The finance team tried to sell a higher interest rate than we finally landed on. I was a cosigner on a vehicle and do not live in the area. They were unable to send documents for an esignature and told me (on 3 separate requests) that FedExing documents was absolutely not an option. They required me to take a part day off of work and drive 2 hours in to the dealership to cosign for a loan. When I arrived, I was told that they did not have the documents. They had been FedExed. Their response: "sorry". I emailed the general manager and he stated that he was embarrassed by the way the situation was handled. That was all we ever heard from them. They had made their sale and were done!

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (903) 274-4401 to discuss your concerns, as your satisfaction is of utmost importance to us. Take care!

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

About Britain Chevrolet Cadillac

Hi I'm Byron Britain owner of Britain Chevrolet Cadillac and I want to thank you for looking through our website. At Britain Chevrolet Cadillac we understand that you have a choice in where you buy your vehicle. I started out in the car business as a salesman and slowly worked my way up. Today I am personally involved in each sale and am excited at the opportunity to become your dealership for life.

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