18100 Gulf Freeway, Bldg B
Friendswood, TX 77546

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Sales: 281-819-4653

Used Cars: 281-819-4654

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 2:00pm

Reviews of Big Star Cadillac

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

3409 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Cassandra was very helpful in assisting me in my vehicle

Reviewed by gac458January 29, 2026

Cassandra was very helpful in assisting me in my vehicle purchase. She was patient and answered all of my many questions on trading in my used truck for my replacement vehicle. She did a great job in getting me into my new truck! Angela with the finance department got me in & out with all of the paperwork completed in about 15 minutes. All in all, dealing with Cassandra & Angela was an easy and pleasant car buying experience.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great customer service, excellent waiting area.

Reviewed by Raulreynajr4114January 29, 2026

Great customer service, excellent waiting area. No hassles for purchasing anything. Easy process for making appointments.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Tom was kind, knowledgeable, and patient.

Reviewed by Daywil713January 29, 2026

Tom was kind, knowledgeable, and patient. I really appreciate him and Joel for all of their help through this process and would highly recommend this dealership to anyone in the market for a new vehicle.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Big Star Cadillac

We are ready and waiting to give you a taste of the best customer service, the best of luxury vehicles, at the very best prices. You will want to come back and "taste" Big Star Cadillac again and again. Big Star Cadillac is cooking up something great just for you. Life is better with the best Cadillac Price & Cadillac Service.

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  • No cost, no-hassle negotiation
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