7310 Lemmon Ave
Dallas, TX 75209

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Sales: 866-329-5544

Used Cars: 866-329-5544

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 7:30am – 5:00pm

Reviews of Sewell Cadillac of Dallas

Overall Rating:

3.9 (out of 5)

78% recommend this dealer

105 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

⭐☆☆☆☆ Very disappointing service — poor communication and

Reviewed by Valeria Gagen from Dallas Texas October 09, 2025

⭐☆☆☆☆ Very disappointing service — poor communication and planning This is the second time this has happened to me at Sewell Cadillac of Dallas. I scheduled both an oil change and a loaner car in advance. When I arrived, I was told again that there were no loaner cars available. What’s the point of scheduling a loaner if they don’t honor it? This is a major inconvenience and shows poor planning and customer service. I spoke with the Manager Trey Harrison, but nothing changed. If a loaner isn’t guaranteed, they should be upfront about it instead of wasting the customer’s time. I expected more from a Cadillac dealership. If this is how they handle appointments, I’ll have to seriously reconsider where I bring my car next time.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

we bought a 2021 GMC Denali online salesperson Robert

Reviewed by Mikey from Lake Geneva WiSeptember 19, 2025

we bought a 2021 GMC Denali online salesperson Robert Perry was extremely helpful and a pleasure working with would recommend this dealership

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello Mikey, thank you for taking the time to share your experience with us. It's rewarding to hear that Robert Perry delivered an exceptional experience, and we greatly appreciate your recommendations! We will share your kind words with Perry and the team. Congratulations on your 2021 GMC Denali and thank you for choosing Sewell!

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Maximum rating = 5

5.0 (out of 5)

Closed deal on a Tuesday.

Reviewed by M. Campbell J.D. CPA from Riverside, CaliforniaAugust 15, 2025

Closed deal on a Tuesday. They got me financed on an Escalade ESV-V. Shipped to me from Texas on Friday at 6pm, had the car in my driveway in Riverside, California at 8pm the next day. Robert Perry was the best.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

M. Campbell J.D. CPA, thank you for taking the time to leave us a review. We are happy to hear that Robert Perry made your car-buying experience a seamless one. Congratulations on your new Escalade, we hope you are enjoying it! Thank you for trusting Sewell with your out-of-state purchase.

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Maximum rating = 5

About Sewell Cadillac of Dallas

Building relationships, not selling vehicles, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. We proudly offer complimentary loan cars, complimentary car washes, and technology consultations.

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