Luke Fruia Motors

Bought a Terrian, Thanks to Joe ramirez, Mr. Masso and Cristina for their help.Great People working there.

Great oil change service, even cleaned the outside of my car. Love they provide recommendations and quotes for replacement/repairs too.

I went to to do an oil change on my truck and paid with my GMC rewards points. Then the following week I took my truck again to follow on an issue that I was having with it I couldn?t pick up due that I was working and going to get late out of work. The service that they provide was under warranty so there was no charged for it. But they charged my wife for the oil again that it was done in the previous week. I told that they had charged me for it already and that I had the receipt that following day she took the receipt so she can get a refund on her account but the service guy Fermando who charged her couldn?t not help or explain to her why he charged for the oil change that had been paid already not even the assistant Manager name Joe could helper. The assistant manager Joe told her that he will call me the following day by midday I had to call him at 3 pm and still he wasn?t able to help me with the situation.The following day on my day off went personally and talk to service guy Fernando and show him both receipts and asked him why he had charged for the oil change again he was very unprofessional he not even give explanation he immediately call Joe the assistant manager he was in a meeting to leave him a message I left dissatisfied and disappointed Mr Joe call me and asked me to give him one more day to resolve the situation that he will call back me back and again he failed no phone call from him this is going into for 4 days and no solution to the problem I call him again and no answer left him a message no call back. I had to go above him to resolve and received credit back. Very disappointed over all I will never go back again to service our vehicles to that location