Ron Craft Chevrolet Cadillac in Baytown including address, phone, dealer reviews, directions, a map, inventory and more

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4114 Highway 10 East
Baytown, TX 77521

Get Directions

Sales: 888-214-3181

Used Cars: 877-851-7190

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 2:00pm

Reviews of Ron Craft Chevrolet Cadillac

Overall Rating:

4.5 (out of 5)

89% recommend this dealer

421 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Unreliable

Reviewed by Kate from Houston, TxMay 24, 2022

We we have not been disclosed of the problem of the used vehicle that we?ve bought. They guaranteed it was reliable and that they were the 3rd owner but none of them is true. They couldnt repair the vehicle because they can?t figure out the problem so we didn't have a choice but to trade it in and buy a new car on the spot which we think is overpriced. The traded car has lost its value plus the overpriced brand new car, we?ve been totally ripped off.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hi Kate, Thank you for bringing this situation to our attention. This is not the type of experience that we drive to provide for our guests. We sincerely apologize for the issues that you encountered with your vehicle and we would like to learn more about the situation. Please contact our General Manager, Sammy Modica, at 281-421-3800 so that we can work to make things right.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

It we As horrible experience I will never take my car

Reviewed by lee14772001May 23, 2022

It we As horrible experience I will never take my car back to that dealership again nor will I buy a car from them very rude people even the so call supervisor was like he didn’t care what I had to say

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Lee, Thank you for taking the time to leave this feedback. We regret to hear that your experience at our dealership was less than satisfactory and we would like to learn more about what occurred. If willing, please contact our General Manager, Sammy Modica, at 281-421-3800 at your earliest convenience.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent

Reviewed by TRACY COLTON from Baytown, TXMay 13, 2022

Excellent customer service from beginning to end Would definitely recommend

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Ron Craft Chevrolet Cadillac

Thank you for visiting Ron Craft Chevrolet Cadillac in Baytown TX. We proudly serve Houston Cadillac and Chevrolet customers with quality vehicles along with exceptional service. View our extensive inventory of new and used cars trucks and SUVs then schedule a test drive today at our dealership in Baytown. We believe that buying a car should be fun not complicated or frustrating. That's why one-price selling based on the vehicle's market value alone works.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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