Rusty Wallace Cadillac GMC KIA

I have purchased 3 automobiles from Rusty Wallace, and several members of my family have purchase from there over the years as well. On my 3rd (and what will be my last purchase from this dealer) I still can not account for $1000 on the "out the door" price verbally given to me verses the actual price I paid on the sales invoice. Only 10 days after the dealership got their check, the AC compressor went out. I understand that I purchased a used car, and was not looking for a free repair, but they wouldn't even return my call to talk about what had happened. I left several messages, and even ask their service department (who charged me $150 just to tell me it was the AC compressor) to have the sales manager to please call me. My SUV also ended up having issues with the headlights (wiring) which the mechanic that repaired them said should have been noticed by the dealer during an inspection. The salesperson told me that the car had "brand new brakes" but I ended up replacing all of them. I was also told the front axels were replaced when I purchased this SUV. Found out later from my mechani that was was ANOTHER lie told to me by the unprofessional sales manager at Rusty Wallace!! I have spent thousands in repairs on this lemon! When I finally heard from the sales manager who called to talk to me rudely because I left him a bad review, he laughed at me when I told him all the troubles with my car and how I'd had no service after the sale. He told me "that's what you get when you buy a car that old" Nice attitude! My 3rd purchase from this dealer will be my last purchase here!

My overall experience was fantastic! 10 star if I could! This is a great group of people that you can get on the same level with. They met my every request. Daron was my sales agent and he wouldn?t quit until my every need was met, it was his Darontee!? Tommy was great also ! He worked with Daron and made my sale happen . Easy and actually fun experience! Thank you to all the friendly staff and thanks David for the orientation to my new Yukon. First time in my life that I have purchased a vehicle and have been shown all the buttons and proper use of the vehicle. Hands down a perfect place to purchase a vehicle!

Service with a smile. It made me feel better when I heard Dewayne's voice telling me they would get to my truck asap. I've never had a relationship with a Dealership before this. Dewayne is always professional and polite.