James Corlew Chevrolet Cadillac in Clarksville including address, phone, dealer reviews, directions, a map, inventory and more

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722 College St
Clarksville, TN 37040

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of James Corlew Chevrolet Cadillac

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

295 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

poor customer service

Reviewed by James E. from Murfreesboro, TNMay 06, 2021

I emailed, spoke with and texted with a salesperson several times (at least five or six communications) regarding a 2019 Chevy Colorado that I found on their web site. She expressed to me that the vehicle was available to test drive and that she would be helping me with my vehicle selection. I set up an appointment since I would be coming to the dealership from Murfreesboro. I texted her and let her know I was on my way and then I arrived, she was evidently not available and I was directed to see a different salesperson. The truck was not ready for me to see and I waited for it to be brought it out. After seeing that it was not detailed, I came to find out it was not even ready to be sold! If the truck has not been cleaned or prepared for sale, why was I invited to drive all the way from Murfreesboro to see it? Very poor customer service!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

“James, I regret to hear that our team fell short of providing you with the exceptional customer service we strive to provide all our customers. We have processes in place to prevent things such as you describe from happening. I truly apologize that those processes failed us and you in this case. I would like to speak with you directly and learn more so that I may coach our team accordingly. Please reach out to me directly at 931-245-3202. Regards, Jason Blurton, General Manager.”

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great Experience with Johnny!

Reviewed by Srooney from Clarksville, TNFebruary 26, 2021

I had a wonderful experience with Johnny Farrar at James Corlew Chevrolet. I recently purchased a 2021 Blazer with my fiancé. Johnny was patient and knowledgeable, he answered all of our questions. He even stayed after hours for us! We can’t recommend him enough, if we purchase any other vehicles Johnny will be the first person we call. Thank you Johnny!!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Perfect Overall

Reviewed by MAXX MARTINEZ from Clarksville, TanOctober 05, 2020

Walked in, fell in love, and walked away with a car in no time at a great price.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About James Corlew Chevrolet Cadillac

James Corlew Chevrolet-Cadillac is a full-service award winning dealership. We have been in business for over 45 years in Clarksville Tennessee. We strive to deliver superb customer service. Our inventory of Chevrolet and Cadillac vehicles includes a robust selection of models. We are located in historic downtown Clarksville next to Austin Peay State University. We are proud to offer all active duty military stationed at Fort Campbell a sales tax-free purchase. Our pre-owned inventory includes cars trucks SUV's and crossovers. We proudly serve our community with our services and civic mentality. Please come visit and learn more.

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