Integrity Automotive Group in Chattanooga including address, phone, dealer reviews, directions, a map, inventory and more

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6025 International Drive
Chattanooga, TN 37421

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Sales: 423-454-4077

Used Cars: 423-454-4298

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Integrity Automotive Group

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

147 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.6 (out of 5)

Integrity ha serviced my vehicle since I purchased new 3...

Reviewed by terry.johnson98June 23, 2021

Integrity ha serviced my vehicle since I purchased new 3 1/2 years ago. Excellent service every time I have visited the dealership. Plus a free vehicle wash with service. Integrity keeps me appraised of up coming service due. Great customer service.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your 5-star review! We appreciate you sharing your great experience with Josh and our service department. We are here for all of your automotive needs :)

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

False Advertising (Bait/Switch)

Reviewed by AL from Murfreesboro, TNJune 09, 2021

Integrity is apparently only a name and not a reflection of their true character. Advertising new cars on multiple platforms, including their own website for sticker price but if then they increase the price by thousands when you inquire. Not talking fees, taxes, etc... I know that makes the price go up. What I'm talking about is simple old fashioned false advertising. If you want to charge over sticker fine, but don't advertise one price only to switch it when you have a ready and willing customer. If you don't plan to honor the advertised price then don't post the price with your listings.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Integrity Automotive Group values our customers greatly. We apologize for any inconvenience and misunderstanding on our pricing. We accessorize many of our vehicles on the lot with items that customers see in value. In this case, pricing would be higher because of those add-ons. This review is vague in who posted it so please contact one of our managers to discuss further. Your concern may be an isolated issue that can be worked through. Hopefully this is understandable and we can earn your business in the future.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

I have bought several vehicles from Bridget Sanders. She...

Reviewed by MSCJune 02, 2021

I have bought several vehicles from Bridget Sanders. She always goes above and beyond to help. I love her honesty. I’ll keep coming back and I’ll keep sending referrals because I know she’ll do everything in her power to get you in a ride that you’ll love!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your 5-star review! We appreciate you sharing your great experience with Bridget and the Integrity sales team. Congratulations on your new vehicle and we are here for all of your automotive needs :)

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Integrity Automotive Group

At Integrity GMC Buick Cadillac we look forward to helping you into the vehicle you deserve. We are a family owned and operated business serving our community proudly for years.
Before you plan your visit check out our hours and direction page for specific driving directions. We are conveniently located just a few minutes north of Interstate 75 take exit 4 to state route 153.
Come visit us give us a call or contact us via this website and let us show you why our customers prefer Integrity Buick GMC Cadillac.
CHECK OUT OUR REVIEWS! Have Confidence to shop with Integrity!

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