2515 Cherry Rd
Rock Hill, SC 29732
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 7:30am – 3:00pm |
See all dealerships near Rock Hill, SC that carry Cadillac
Overall Rating:
4.4 (out of 5)
84% recommend this dealer
139 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
To Whom It May Concern, I am writing to express my
To Whom It May Concern, I am writing to express my sincere appreciation for the outstanding service I received at Burn Chevrolet. On June 18, my truck had to be towed to your dealership due to engine failure. From the moment I arrived, Dustin Wilkins provided exceptional assistance. He greeted me, shook my hand, and assured me that everything would be taken care of. As this became a warranty issue, Dustin kept me informed every step of the way and expertly handled all the necessary processes with the warranty company. Ultimately, my truck required a complete new engine, and I was incredibly impressed with the speed and professionalism of the work done at Burn Chevrolet. Your entire mechanic staff is top-notch. While I didn't get a chance to meet the mechanics who worked on my truck, I can attest that the performance since getting it back is unbelievable. I highly recommend Burn Chevrolet, and I want to extend a special shout out to Dustin Wilkins and your entire mechanic staff. You are all true professionals who genuinely prioritize the customer. Sincerely, Billy Hunt
Dealer Response
Billy, thank you for your kind review; we are happy to pass along your comments to the team here at Burns Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Maximum rating = 5
excellent experience, sells rep very helpful in answering
excellent experience, sells rep very helpful in answering questions and knowledgeable about vehicle, was not pressured into buying a vehicle, would recommend this dealership to anyone
Dealer Response
Lisa, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Maximum rating = 5
Please do not buy a car here.
Please do not buy a car here. It the worst decision you will make. The do not honor their warranties at all. The owner will tell you to call the service manager, for you to be ignored. I have spent over 16,000 in a little over 3 months rebuilding motor and transmission. Replacing manifold gasket and both catalytic converters. For my truck to still not run right. Go somewhere else
Dealer Response
Christopher, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (803) 366-9414 to discuss your concerns, as your satisfaction is of utmost importance to us.
Maximum rating = 5
We would like to take a moment to tell you why you should consider Burns Chevrolet Cadillac. One of the things we are most proud of is that we are a family owned and operated dealership and have been since 1923. We truly believe every customer and employee should be treated like family because we are family.
Of course our longevity in the business and our relationship with local Credit Unions we can offer aggressive financing and leasing options on your next purchase. Plus we have an In-House Financing Department available as well.
We a full servicing dealership offering you Sales Service and Body Shop; all in one central location!
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