A member of the Cars.com family
A member of the Cars.com family
4035 Kaiser Hill Rd
Columbia, SC 29203
Sales Department
| Sun | Closed |
| Mon | 8:30am – 8:00pm |
| Tue | 8:30am – 8:00pm |
| Wed | 8:30am – 8:00pm |
| Thu | 8:30am – 8:00pm |
| Fri | 8:30am – 8:00pm |
| Sat | 8:30am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:30pm |
| Tue | 7:00am – 6:30pm |
| Wed | 7:00am – 6:30pm |
| Thu | 7:00am – 6:30pm |
| Fri | 7:00am – 6:30pm |
| Sat | 7:00am – 3:30pm |
See all dealerships near Columbia, SC that carry Chevrolet, GMC, Cadillac, Buick
Overall Rating:
4.8 (out of 5)
98% recommend this dealer
358 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Customer service
Horrible customer service, period. Left 5 messages for service manager and one for general manager. Not until I left a message with the owner of the dealership did I get a return call.
Dealer Response
Hello, we regret to hear that your experience with us was not a more positive one. Please reach out to us at (803) 783-0110 when you can so we can address this situation directly. Thank you and have a great day.
Maximum rating = 5
New car repair issues.
Bad customer service. Bought a new car . The front light stopped working. Called to get it fixed and was treated rudely. They wouldn't let me speak to the owner.
Dealer Response
Ms. Janice, We are so sorry you have had a negative experience with our dealership! Our top priority is always Customer Satisfaction and we are disappointed we did not meet expectations. Please reach out to us so that we can assist you! Our Service Manager, Nick Johnson, can be reached at njohnson@jimhudson.com or at 803-783-0110
Maximum rating = 5
Customer service
Terrible customer service by staff Nicole. She was very rude and didn't listen to what I was saying pertaining to the service that I was trying to schedule.
Dealer Response
Thank you so much for bring this to our attention. We take our Customer Service very seriously and knowing where we need improvement is important to us. Please come see us again!
Maximum rating = 5
Jim Hudson Buick GMC Cadillac just minutes from downtown Columbia is the dealership trusted the most by Columbia car shoppers. In addition to being the only authorized Cadillac dealer in Columbia we are also Columbia's #1 Buick and GMC dealer with over 30 years of experience serving Columbia customers. We invite you to visit our showroom at 4035 Kaiser Hill Road in Columbia and experience our commitment to complete customer satisfaction for yourself.
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