R. J. Burne Cadillac in Scranton including address, phone, dealer reviews, directions, a map, inventory and more

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1201 Wyoming Ave
Scranton, PA 18509

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 8:00am – 5:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 4:30pm
Tue 8:00am – 4:30pm
Wed 8:00am – 4:30pm
Thu 8:00am – 4:30pm
Fri 8:00am – 4:30pm
Sat Closed

Reviews of R. J. Burne Cadillac

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

32 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great experience True professional dealership!!!

Reviewed by Bill F from Lake Ariel PaDecember 07, 2020

Stopped in met with Peter Mooney told him I wanted to make this quick because of time. We explain to Peter we would like a SRX and we’re going to buy it if he made the right deal. Peter was professional give us the keys while he looked at our trade. We went for a ride came back and he was ready to go to work. Peter brought RJ in and they made it happen! The team made it clear they wanted to sell a car and gain a new customer which they did. I know my next car I will be going here before anywhere else. The dealership has all the special little details That’s separate them from the rest.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your Cadillac SRX purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Best, The Burne Cadillac Team

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Buyer Beware

Reviewed by AndyC from Scranton, PAJanuary 16, 2018

Approximately 2 years ago I stopped into Burne Cadillac looking to buy an SUV. After test driving one I liked the sales person and the person evaluating trade ins took my vehicle for a test drive. Upon returning I found out they went through my glove box and got all the information about my vehicle to include where i had it financed. When I confronted them about this they pretty much gave a lame excuse as to how they got it. At that point i left and contacted GM regarding this. They had a manager from Burne contact me regarding this. They offered to take care of me, and that was a quote. Well that was 2 years ago and never heard from them. I would suggest anyone going to that dealership lock there glove box and keep the key for it or make sure you go with them on any test drives. My biggest concern is they got my personally identifiable information without me making a purchase.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Our team has received this review and it's been acknowledged.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

2011 Tahoe

Reviewed by Tom from Kingston PaDecember 04, 2017

They never even got back to me ! Guess they were too busy !

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About R. J. Burne Cadillac

It's this friendly attitude that all employees of RJ Burne Cadillac possess that has helped it succeed as one of the top dealers in Pennsylvania. If excellent customer service is something you appreciate when looking for a new or pre-owned Cadillac from Scranton and Carbondale to Wilkes-Barre and beyond stop by and test drive the car you have been looking for!

Ready to buy? Get a price quote before visiting the dealership.

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