Rohrich Cadillac in Pittsburgh including address, phone, dealer reviews, directions, a map, inventory and more

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2116 W Liberty Ave
Pittsburgh, PA 15226

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Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Rohrich Cadillac

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

1015 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I have always been treated with great respect and enjoy

Reviewed by PastepanianJuly 23, 2022

I have always been treated with great respect and enjoy wonderful service. Chuck Lucci (both of them!) have always been on top of my needs and get in touch with me as needed. I wouldn’t go anywhere else!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

The purchase of my Certified pre-owned was a pleasant

Reviewed by elmer5736July 19, 2022

The purchase of my Certified pre-owned was a pleasant experience. Financing was exceptional! Service is another story EXTERMLY DISSAPOINTING. Grease on the seat Grease on the floor mat. Multiple trips to the dealer and still not satisfied, Waiting for a key to be mailed.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your recent feedback about your experience. I am sorry to hear that it was not a great one all around for you this time. I would be more than willing to speak with you directly about the issues that you are having. Please call in to the store at 412-344-6000 and ask for Ryan in service and I will do everything that I can to rectify this for you. Moving forward we will as a team make every experience an awesome one for you at this store to uphold our stellar customer service reputation that the Rohrich organization is known for. Thank you again and look forward to hearing from you.

Overall Experience 1

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Let me just say this, Rohrich Cadillac is family to me.

Reviewed by PaulJuly 11, 2022

Let me just say this, Rohrich Cadillac is family to me. This was my third vehicle purchase from Rohrich since July of 2021. What a pleasure dealing with my salesmen Chuck Lucci Jr., he's absolutely the best, from the time I reached out to him about my interest in a XT4 and until the day a took delivery of my new vehicle, he is alway courteous, professional and down to earth. I feel like I've known Chuck for many years. I also want to thank sales manager Marc Rosenstein for taking care of me during this transaction and my previous ones, you're a great asset to this dealership. I also want to thank and give praise to finance mgr. Tiffany Bixby, what great job she does; she's very professional and thorough in what she does. I also want to give kudos to the service department and parts department.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Marc Rosenstein, Sales Manager, mrosenstein@rohrich.com

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Rohrich Cadillac

Rohrich Cadillac has been serving the Pittsburgh Region since 1938. We are proud to be the number one Cadillac Dealer in the region.

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