Faulkner Cadillac Mechanicsburg in Mechanicsburg including address, phone, dealer reviews, directions, a map, inventory and more

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6726 Carlisle Pike
Mechanicsburg, PA 17050

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Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Faulkner Cadillac Mechanicsburg

Overall Rating:

4.8 (out of 5)

99% recommend this dealer

84 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Highly recommend Faulkner Cadillac Mechanicsburg

Reviewed by KevinD.C. from ChantillyVaJanuary 26, 2019

I recently purchased a 2013 Yukon Denali XL from Faulkner Cadillac and traded in my 2011 Yukon Denali XL in the deal I am from out of State and saw the vehicle online so called and spoke with Andrew Sterling. I had many, many questions for him about the vehicle I was considering buying and I think I spoke with Andrew about 5 times on the phone. He was exceptionally patient and you could tell he was sincere, genuine and honest. He told me the 2013 was in show room condition so I made the 120 mile trek to Mechanicsburg to purchase the care sight unseen based solely on his word. I wish I had something negative to say about the 2013 Yukon but honestly this SUV is like it just rolled out of the showroom floor, it has 43k miles and I mean it runs like brand new, not one nick on this car. I could not have been more delighted and pleased and was so thankful that I ended up crossing paths with Faulkner and honesty. I was not easy on Andrew and really negotiated hard with him and he took my offer to management and although they did not give me what I asked for they were more than fair and met me in the middle and in the end it was really a fair price for a vehicle I will keep for many many years. We drove up from D.C. and Andrew had everything ready for us including a full tank of gas and he even had two extra key fobs made for the vehicle at my request at no charge. He made us feel at home and we were in and out of there very quickly. The thing that immediately stood out about Faulkner was NO HIGH PRESSURE SALES TACTICS. When we met with the Finance director Allen Riddle he was incredible, very engaging and very low key, he did not pressure us to buy a warranty and he did not push us, I will end up buying the extended warranty because honestly it was a very fair price. From beginning to end they were first class. I have purchased many cars in my time and sniff out b.s and dishonesty pretty swiftly, these guys were truly just first class character and I can't say enough good things. Lastly the General Manager who clearly is living right he looked about 25 years old but he informed me his looks are deceiving, was very gracious and very sharp. He runs a top notch Faulkner location and as soon as you walk through the door you just can sense that he fosters the kind of culture that customers respond too. Our next car by happenstance will be a new Cadillac to replace my wifes car and without hesitation I plan to drive the 120 miles to Faulkner Cadillac. I would recommend Faulkner Cadillac in Mechanicsburg to anyone. Off to enjoy my 'new car'

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello we strive for 100% satisfaction, and it is great to see you had such a positive experience at Faulkner Cadillac Mechanicsburg. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

Do not buy a used car from Faulkner!

Reviewed by Greg from Mechanicsburg PADecember 29, 2018

Do not buy a used car from them. They must have the worst mechanics in the world checking these vehicles out, you have been warned.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for your feedback. I hope you have had the opportunity to speak with our General Manager, David Jones. Please give us a call at 717-691-2000.

Overall Facilities N/A

Customer Service 3

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Came for a repair ended up buying a new car

Reviewed by Anonymous from Duncannon, PAFebruary 27, 2017

My 12 year-old car was making an unusual whistling noise when people were seated in the back which I suspected was emanating from the rear differential. It was time to move on. The salesman was very low key and made the purchasing process easy.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thanks for the feedback. We strive to provide excellent service to our customers at Faulkner Cadillac Mechanicsburg and are glad you had a good purchasing experience at our location. If there's anything else we can do for you, please give us a call!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Faulkner Cadillac Mechanicsburg

The fantastic staff at Faulkner Cadillac Mechanicsburg is ready to assist you in finding the right new or used vehicle for you and your family. No matter what you're looking for we're sure to have it. We've been serving the counties of Cumberland and Dauphin for years and we know our market very well. Come by or give us a call today and let Faulkner Cadillac Mechanicsburg find you the vehicle of your dreams.

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