1402 HOLLY PIKE
Carlisle, PA 17015

Get Directions

Sales: 717-601-2978

Used Cars: 717-601-2978

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Carlisle Cadillac - PA

Overall Rating:

4.4 (out of 5)

93% recommend this dealer

1166 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Aschenbach Auto Group, @Carlisle Cadillac Buick GMC,

Reviewed by Neverever1006December 14, 2024

Aschenbach Auto Group, @Carlisle Cadillac Buick GMC, Allie Aschenbach, Conrad Robert Aschenbach. you should be ashamed of yourselves! I purchased a brand spanking new truck from your dealership (which I haven’t been able to drive because you have had it) because you were supposed to fix it. MONTHS ago I purchased this $130,000 truck…your dealership ripped the wrap off of the trucks tail gate…not to mention the paint damage…you offer to send it to get painted..but the quote was too much…so you call me and tell me to come pick up my truck…and you will just cut me a check for $2000! Are you kidding me!?!

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Our team has acknowledged this review.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I've found them to be very honest and helpful.

Reviewed by MKinPANovember 25, 2024

I've found them to be very honest and helpful. Originally had a wonderful buying experience here. I had to fix a few minor things (hose routing/air intake incorrectly mounted) after my last service but that was still a great service experience. I drive out of town to come here just because I trust them a bit more than my local dealer.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your kind words! We truly appreciate your trust in Carlisle Cadillac Buick GMC and your loyalty in choosing us, even from out of town. It's great to hear that you had a wonderful buying experience and that our service team helped you effectively. We strive to provide honest and helpful service, and we're glad to know we met your expectations. We look forward to seeing you again for your next visit! Sincerely, The Carlisle Cadillac Buick GMC Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

The process was way too slow.

Reviewed by mjdobson385September 07, 2024

The process was way too slow. This could have been done quicker due to financing and getting the forms ready.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Carlisle Cadillac - PA

Carlisle Cadillac - PA

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top