Chevrolet Cadillac of Bend in Bend including address, phone, dealer reviews, directions, a map, inventory and more

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345 NE 3rd St
Bend, OR 97701

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Sales: 458-206-4389

Used Cars: 458-206-4623

Hours Toggle

Sales Department

Sun 10:00am – 5:00pm
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 4:30pm

Reviews of Chevrolet Cadillac of Bend

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

439 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

So VERY, EXTREMELY, happy with my experience at Chevrolet...

Reviewed by bmazzola11November 27, 2021

So VERY, EXTREMELY, happy with my experience at Chevrolet Cadillac of Bend. If you want a truly respectable, professional, mindful, all-around good experience buying or leasing a new vehicle, Chevy Cadillac is the place to be! I regret this not being my first inquiry, as I had some terribly unprofessional and disappointing encounters elsewhere in Bend at other dealerships (Not affiliated with Lithia). I walked into Chevrolet feeling pretty defeated. I was welcomed and treated with the utmost respect, by Andrew Hetzler. Andrew does his job masterfully! He made my car buying experience, which could potentially be a hassle, a piece of cake! He listened well, handled things seemingly effortlessly, and I walked out over-the-moon happy and contented, with a beautiful vehicle just before the holidays! He did an excellent job following up, and making me feel appreciated as a customer. Which is why I will remain a loyal one, if I am ever in the market again! Thank you so very much Andrew! You are just an awesome human being, and I appreciate everything you have done! I also would like to mention that Scott in finance rocks as well, super sharp at what they do! Just an overall, genuinely great experience! You made my holidays!! I would give you 10 stars if I could! I recommend anyone seeking the perfect vehicle purchasing experience, go to CHEVROLET CADILLAC of Bend! -Bonnie Mazzola

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Philip Valbert- General Manager

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

If I could give a zero star rating, I would. In my eyes...

Reviewed by ChelseaOctober 14, 2021

If I could give a zero star rating, I would. In my eyes this company is the reason used car salesman’s have a bad name. Not only did they say that in order to finance a vehicle we were required to buy a warranty, service plan and gap insurance, which was a flat out lie, but it’s been over 5 months and we still haven’t received our registration. We have contacted the dmv who informed us that the dealership should have taken care of all the paperwork 30 days from buying the vehicle but they never even switched the vehicle out of the previous owners name!!! The previous owner now has the title to a vehicle my family has had since May!! All the dealership is doing is pointing fingers at the DMV when the DMV has gone above and beyond to try and help us through this awful situation caused by a dealership that stops caring about their customer the moment they drive off their lot. Save yourself some frustrated shop elsewhere!! Cross your fingers the sheriff doesn’t come knocking on my door over a stolen vehicle that a DEALERSHIP sold us.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Long story short. I've sold cars so I know how the system...

Reviewed by FrankOctober 14, 2021

Long story short. I've sold cars so I know how the system works. These guys went above and beyond with their patience and professionalism and a I did try my best to push the envelope... LOL. They had to change out wheels on a used vehicle (which turned out to be way more complicated than any of us suspected) and I had my own financing so all they really got was a unit moved, extra work, and a very satisfied customer that will write a positive review... They made the deal work for me and I'll send anyone to Justin and Jonathan and assure you that Josh will support them in making the deal work for you as long as you are reasonable in the end. ; )

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Christopher Wilson- General Sales Manager

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Chevrolet Cadillac of Bend

At Chevrolet Cadillac of Bend we believe two things: Integrity isn't built overnight and Respect is something a car dealership earns by the way it treats people over time. Chevy Cadillac of Bend is an Oregon car dealer committed to earning customers for life. That means we respect your time. We treat you like a neighbor. We listen to what you want and give you the straightforward information you need to make an intelligent decision. That's the way business should be done. Because just like the Chevrolet cars and trucks we sell Chevy of Bend runs deep.

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