3939 S Memorial Drive
Tulsa, OK 74145
Sales: 918-602-4154
Used Cars: 918-602-2364
Sales Department
| Sun | Closed |
| Mon | 8:30am – 7:00pm |
| Tue | 8:30am – 7:00pm |
| Wed | 8:30am – 7:00pm |
| Thu | 8:30am – 7:00pm |
| Fri | 8:30am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:30pm |
| Sat | 9:00am – 1:00pm |
See all dealerships near Tulsa, OK that carry Cadillac
Overall Rating:
3.2 (out of 5)
85% recommend this dealer
52 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Carl was my salesman and he was fine but Cathy in finance
Carl was my salesman and he was fine but Cathy in finance was completely fraudulent. She added a very expensive item/service to my purchase after I had already agreed on price, signed on said price, and told her I did not want any extras at all. No warranty etc. All I could see was the signature pad and she assured me there were no extras, just the price of the car. But wait! She forgot to credit my down payment! She said she fixed it but my documents are conflicting. However, she padded her commissions with an insurance product I was not aware of and would have declined. Sneaky! I have documentation of asking her to remove it and her stating she had received my request, only for the dealer to say they never received it. If I had it to do over again, I would avoid this dealership. If they can’t do simple math and forget to credit a customer’s down payment, how can one have faith in the product they sell? Horrible, stressful experience for me.
Maximum rating = 5
Carl was my salesman and he was fine but Cathy in finance
Carl was my salesman and he was fine but Cathy in finance was completely fraudulent and Cord in sales was not much better. Cathy added a very expensive item/service to my purchase after I had already agreed on price, signed on said price, and told her I did not want any extras at all. No warranty etc. All I could see was the signature pad and she assured me there were no extras, just the price of the car. But wait! She forgot to credit my down payment! She said she fixed it but my documents are conflicting. However, she padded her commissions with an insurance product I was not aware of and would have declined. Sneaky! I have documentation of asking her to remove it and her stating she had received my request, only for the dealer to say they never received it. If I had it to do over again, I would avoid this dealership. If they can’t do simple math and forget to credit a customer’s down payment, how can one have faith in the product they sell? Horrible, stressful experience for me.
Maximum rating = 5
They responded to my email really fast.
They responded to my email really fast. Carl was the best. When I bought the Cadillac, they signed me online and delivered to my house.
Dealer Response
Thank you for the great feedback!
Maximum rating = 5
Welcome to Don Thornton Cadillac in Tulsa Ok. We are proud to be your premier new and used Cadillac dealership serving Oklahoma City Muskogee and surrounding Cadillac customers. If you are looking for a new vehicle such as the Escalade or CTS come into Don Thornton Cadillac and check out our huge inventory of cars trucks SUVs and crossovers. For years Don Thornton has been serving Tulsa Cadillac drivers with all their automotive needs. We are conveniently located at 3939 South Memorial Drive Tulsa OK so check out our hours and directions page to discover the best time to visit us.
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