4111 Elm Rd Ne
Warren, OH 44483

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Sales: 866-605-5238

Used Cars: 866-605-5238

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 9:00am – 1:00pm

Reviews of Cole Valley Cadillac

Overall Rating:

4.6 (out of 5)

89% recommend this dealer

217 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Katie Stowe was extremely helpful and sweet!

Reviewed by Aeva MaffeiJanuary 20, 2026

Katie Stowe was extremely helpful and sweet! I came to get my first oil change at Cole Valley, she made the process so simple and easy, with a smile on her face! Brightened up my day for-sure! Everyone I met there was great, the mechanics, the other service techs, and Miss Gina was awesome as well!!! COLE VALLEY ROCKS!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Grace Cole Internet Manager graceh@colecars.net

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

made me feel that they are truly interested in me and my

Reviewed by tomsmith1January 20, 2026

made me feel that they are truly interested in me and my car.keep up the good work

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Grace Cole Internet Manager graceh@colecars.net

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent service and advisors.

Reviewed by lee_mccJanuary 17, 2026

Excellent service and advisors. We have always been treated very well. I feel the service is the more important part of connection with a dealership.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Grace Cole Internet Manager graceh@colecars.net

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Cole Valley Cadillac

Here at Cole Valley Cadillac, we are family owned and operated, four generations of Coles have proudly served Northeast Ohio since 1914. We know that there's a lot more to buying a car than... Well, simply buying a car. Our team is here to guide you every step of the way through your automotive experience. From helping you shop for the perfect new or used Cadillac to helping you keep your ride in tip-top shape with our excellent service department. We're here to help from every angle of the buying and owning process, and we're eager to help you fulfill your automotive dreams.

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