Cole Valley Cadillac in Warren including address, phone, dealer reviews, directions, a map, inventory and more

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4111 Elm Rd Ne
Warren, OH 44483

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Sales: 330-282-8202

Used Cars: 330-282-8201

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 9:00am – 1:00pm

Reviews of Cole Valley Cadillac

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

129 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Car Wash

Reviewed by Janet Fink from Cortland, OHMarch 11, 2021

I appreciate you washing my car after the oil change, but the water spots it leaves because you don't take the time to dry it off properly is not worth it. In the future I'd just prefer you not washing it.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (330) 372-1665 to discuss your concerns, as your satisfaction is of utmost importance to us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (330) 372-1665.

Overall Facilities N/A

Customer Service 4

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.8 (out of 5)

Car service

Reviewed by Gabby from Warren OhioJanuary 08, 2021

I have never been so disappointed! I bought my car from here, and just recently had a issue with my car shifting to next gear. They looked at it said it was my battery and the cable because they were corroded replace them and charge me $227. After leaving and making it five minutes down the road my check engine light is back on so I took it over to Cole Valley Chevrolet in Newton Falls and they said that there was no way that they actually looked at it because they found the issue within two hours and I didn’t even have an appointment there they just said they would look at it and it cost 27 bucks to replace a lever that had to deal with the turbo! I called my advisor Tom today all he told me is that he’s sorry and that he’ll have to talk to his guys. They also had my car for four days and couldn’t see that issue but the other dealership found it right away! Not happy with my experience at all and this isn’t the first time that I wasn’t happy leaving this dealership...

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

1.8 (out of 5)

I have never been so disappointed! I bought my car from...

Reviewed by Gabby January 08, 2021

I have never been so disappointed! I bought my car from here, and just recently had a issue with my car shifting to next gear. They looked at it said it was my battery and the cable because they were corroded replace them and charge me $227. After leaving and making it five minutes down the road my check engine light is back on so I took it over to Cole Valley Chevrolet in Newton Falls and they said that there was no way that they actually looked at it because they found the issue within two hours and I didn’t even have an appointment there they just said they would look at it and it cost 27 bucks to replace a lever that had to deal with the turbo! I called my advisor Tom today all he told me is that he’s sorry and that he’ll have to talk to his guys. They also had my car for four days and couldn’t see that issue but the other dealership found it right away! Not happy with my experience at all and this isn’t the first time that I wasn’t happy leaving this dealership...

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 2

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

About Cole Valley Cadillac

About Our Cadillac Dealership:
Cole Valley Cadillac in Warren OH is proud to be an automotive leader in our community. Since opening our doors Cole Valley Cadillac has maintained our solid commitment to our customers offering a wide selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or pre-owned vehicle if you need financing options we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer you can trust that Cole Valley Cadillac will professionally fit you into the automobile of your choice.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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