Germain GM of Sidney in Sidney including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

2596 W Michigan St
Sidney, OH 45365

Get Directions

Sales: 937-412-0043

Used Cars: 937-412-0044

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Germain GM of Sidney

Overall Rating:

1 (out of 5)

0% recommend this dealer

1 total reviews

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)

Poor inspections of used cars

Reviewed by A disappointed buyer from OhioJune 11, 2022

I have never left a negative review but thought it was important to inform others about my experience. I bought a 2016 Honda Accord Sport from Germain in Sidney, Ohio. I have bought my last four vehicles from dealerships and figured with a big name I could trust them as Paul Sherry has sold me 2 vehicles with no issues, Airport Toyota no issues, and Kings Honda no issues. All vehicles were used, and they did a wonderful inspection and have been great cars. We still own 3 of the 4. We did have 1 experience before the last 4 where we had an issue on the way home and the dealership brought it back in and apologized and fixed it. I never bought a sports car and thought it rode a little louder than my jeep but figured since I was on the ground compared to my jeep that’s why. I was returning from a trip when my car started feeling weird. I got home and took it to the tire shop that I take all my cars to, and they brought me to the back to look at my tires with them. They showed me 1- my tires were 12 years old. 6 years older than my car and 2- the tires were the wrong size for my car. I had a 3-inch crack in my sidewall from the age of the tire. All my tires had deterioration and cracks. I was shown how to read the age and truly inspect a tire. Very thankful! I was also so shaken up as he wouldn’t even let me drive away with the front tire and insisted, I get new tires asap. He gave me a spare for the really bad tire and ordered me new ones. I went to Germain to let them know about the tires. First, I talked to my salesman Kyle who pretty much gave me a feeling I was wasting his time even though I said repeatedly I want you to be aware of this and the danger. He said the tires checkout out though inspection they were fine, and you have had the car long enough (which he isn’t wrong..months) that doesn’t explain why I had the wrong size tire that were 6 years older than my vehicle. The NTSB website states that after 10 years a tire should not even be on a vehicle as it could cause it to blow at high speeds. Whether the tread was good or not the deterioration of rubber after 10 years is not safe. So today I was able to talk to the sales manager Scott Crawford to make him aware. He said the 10 year is a suggestion and others opinion. I bought the car as is and there is no warranty. True I did buy it as is. I honestly even said to Kyle and Scott, I want them to be aware of the danger. I drive my kids and they sold me a car that should have never passed inspection. I asked would sell it again to another family with this issue and put them in Danger? His reply was yes you have my answer. I am a business owner and if there is an issue my first thing is to sincerely apologize to my customer. No that’s not what I received from either Kyle or Scott, I received you bought as is your fault and they would sell something again as dangerous as it was. I again am thankful to God for protecting me and my son on our way back from a trip. Please do not buy from this car place if you want safety for you and your family. I don’t want anything free from them I wanted them to apologize and be aware of what happened.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Germain GM of Sidney

We first opened our doors back in 1984 when the dealership was founded by Dan Hemm. Now part of the Germain Motor Company, the same family-owned traditions and hands-on approach to customer service continues to this very day. As part of the Germain family, our customers have access to a wealth of resources ranging from our Germain to You and Germain Shipping programs along with an expert staff of sales and service professionals. It’s our goal to cultivate long-lasting relationships with our customers by providing a flexible, pressure-free shopping experience.

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