Don Wood Chevrolet Buick Cadillac in Logan including address, phone, dealer reviews, directions, a map, inventory and more

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12916 OH-664
Logan, OH 43138

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Sales: 740-279-4571

Used Cars: 740-279-4585

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Don Wood Chevrolet Buick Cadillac

Overall Rating:

4.5 (out of 5)

84% recommend this dealer

37 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

SCAMMERS RUNN FAR FROM THEM

Reviewed by Chelsea O from Athens, OHMay 16, 2020

BEWARE OF THESE SCAMMERS!!! THIS DEALERSHIP SCAMMED ME ON THE PURCHASE OF A 2012 CHEVY EQUINOX AND CONCEALED MAJOR ENGINE ISSUES IN ORDER TO GET THE SALE. NOT TO MENTION WE PAID WAY MORE THAN THE CAR WAS WORTH! THEY KNEW OUR SITUATION WAS DESPERATE AND WE NEEDED A VEHICLE THAT DAY WHICH THEY TOOK TO THEIR FULL ADVANTAGE! ONLY GOT 10 MILES DOWN THE ROAD THE DAY WE BOUGHT IT AND THE CHECK ENGINE LIGHT CAME ON AND IT WAS PULLING MULTIPLE TROUBLE CODES! THE DEALER HAD ALREADY CLOSED AT THAT POINT SO I CALLED THEM FIRST THING THE NEXT MORNING AND THEY REFUSED TO DO ANYTHING TO HELP US! THEY UNHOOKED THE BATTERY TO MAKE THE CHECK ENGINE LIGHT GO AWAY AND TO CONCEAL THE MAJOR ISSUES THE CAR WAS HAVING! CHECKED THE OIL 2 DAYS AFTER WE GOT IT BECAUSE THE MOTOR SOUNDED LIKE A DIESEL ENGINE AND WAS KNOCKING! COME TO FIND IT WAS COMPLETELY BONE DRY ON OIL! LITTLE DID I KNOW THE CAR WOULD CONTINUE TO DRINK OIL WE WERE PUTTING 4 QUARTS IN IT EVERY 1000 MILES! WE ONLY GOT TO DRIVE THE CAR FOR 4500 MILES AND GOT THE OIL CHANGED ONE TIME AS SPECIFIED BY MANUFACTURER. OVER THE COURSE OF THE 4500 MILES WE PUT OVER 30 QUARTS OF OIL IN IT! THEN FINALLY IT HAD CONSUMED SO MUCH OIL THAT THE TIMING CHAIN JUMPED TIME AND RUINED THE ENTIRE MOTOR. DON WOOD TOLD ME I HAD TO PURCHASE A SERVICE CONTRACT THRU WYNNS PLUS OR I WOULDN'T BE ELIGIBLE FOR FINANCING WHEN THE MOTOR FAILED COMPLETEY I THOUGHT THIS SERVICE CONTRACT THEY MADE ME GET AND COST ME ALMOST $1800 MORE WOULD PAY FOR THE FAILURE BUT NOPE AFTER A MONTH OF GOING BACK AND FORTH THEY REFUSED TO PAY FOR THE MOTOR REPLACEMENT! $6000 IT COST ME TO REPLACE THE ENGINE AND NOW IT STILL NEEDS ANOTHER $1300 IN WORK (our payoff is still $7500 and its not even worth $3k now) OUR LOCAL DEALERSHIP SERVICE MANAGER SAID THE MOTOR HAD ALREADY ENDURED SIGNIFICANT DAMAGE WHEN I TOOK IT IN 2 DAYS AFTER I PURCHASED IT FROM DON WOOD! WHICH AGAIN PROVED THEY SOLD ME A VEHICLE AND CONCEALED THE ENGINE PROBLEMS! I AM NOW WORKING WITH A DEALERSHIP FRAUD LAWYER DON WOOD WILL PAY FOR THEIR SCAMMING FRAUDULENT WAYS!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great to Work With!

Reviewed by Brennan from Cincinnati, OHMarch 08, 2020

I inquired about a car and was able to get an out the door price sent to me quickly. Shaun did a great job helping me with information and was always polite and respectful. I ended up buying a car elsewhere but the pricing here is competitive and I would recommend anyone to check out their inventory, especially a used car deal.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

2.3 (out of 5)

As is

Reviewed by As is from Logan, OhioFebruary 13, 2019

No call back from manager about the service engine light issue!. Salesman finally called after daughter already had the issue resolved from recall. He tried make it sound like he called me the next day but didn't!. He called me like 4 days later and then asked me to bring her car in for inspection. Meanwhile I already spoke with another salesman that he works with and explained everything to him that my daughter already did on her own like a few days ago. This car lot seems really strange compared to some other ones I've dealt with before!. I don't particularly like that I don't matter because it's not a new car feeling or a as is deal that they don't care after you purchase a vehicle!. Every vehicle should be fully inspected before sold and their mechanics shouldn't be allowed to reset the malfunctioning codes in vehicles before sell neither!. I do believe my daughter's car was tampered with before sell so they didn't have to fix the issue!!!. It's a little strange that the code comes on her dash just a day after the deal?. Don't like the process one bit.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (740) 314-4186 to discuss your concerns, as your satisfaction is of utmost importance to us.

Overall Facilities N/A

Customer Service 2

Buying Process 3

Quality of Repair 1

Maximum rating = 5

About Don Wood Chevrolet Buick Cadillac

Don Wood Chevrolet Buick & Cadillac is located in Logan Oh. We offer New Chevys Buicks & Cadillacs Used vehicles and a GM award winning service department. Conveniently located in Southeastern Ohio... we're within an hours drive from most of central Ohio including Columbus Lancaster Chillicothe Circleville and parts of West Virginia including Parkersburg Ripley and Charleston. You'll find our GM Certified Staff eager to meet you vehicle needs.

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