Nissan, Kia and Cadillac
New Car Dealership in Fairfield, OH
Overall Rating
4.2/5
Read dealer reviews
Jeff Wyler Fairfield is your premiere dealer. We sell new cars, trucks, SUVs and vans, and we also sell used cars and used trucks, including Certified Preowned vehicles.
Our service department features certified technicians who use modern equipment and diagnostic tools to fix or repair your auto. We use genuine OEM parts and accessories, which are also for sale at our onsite store.
In an accident or fender-bender? Our body shop provides free estimates.
Need service for your new Nissan or Kia?
Jeff Wyler Fairfield's Nissan-trained mechanics can help.
Jeff Wyler Fairfield Reviews
Overall Rating
4.2/5
108 out of 136 people recommended this dealer
Overall Facilities:
2.9/5
Wanted to buy out a lease- screwed into a new car
Reviewed by Mollie Davis/Gordon Davis
in Fairfield, OH
November 16, 2020
A few weeks ago, my 76-year-old mother brought her leased Cadillac 2-seater into this dealership, with the full intent of paying off the lease amount of $21k and purchasing the vehicle. The original salesman who worked with her, was processing the paperwork, when a female “manager” intervened and began pushing her to get a different vehicle, because it was a new model and an upgrade.( This is where I mention there were 8k miles on the vehicle and the buyout was 21k. The blue book on the vehicle was 35k and of course they put it on the lot at 40k. )They kept her there and kept pushing the new vehicle on her until she relented, because she just wanted out of there.
Let me explain her “wanting to get out of there”. My mother has had brain surgery, heart surgery and has damaged kidneys. (You can’t make that up). She is TERRIFIED of catching COVID. She knows it would be a death sentence. These fine folks kept her there until she relented. She came home crying; with a vehicle she didn’t want with a PAYMENT. I am out of state and when I reached out I was not allowed to talk with the GM-but was told by the head sales guy, Cedric, “That he was the man who made all the decisions”. I went ahead and tried working with him. He was kind enough to send me a security recording of my mother “signing” the papers (Never argued that). You can clearly see the stress on her face and see her try to get up a few times. Her relenting was putting her head in her hands – beaten down. Cedric told me he would not do anything to make it right.
This was my mother’s 8th Cadillac- 5 through them and this is how they treat her. She is embarrassed to be taken such advantage of does not want to make a “scene”.
I don’t know if there is a “Wyler” still involved I this organization, but if there is, shame on you. You used to be an above-board organization. Now you are just a bunch of pushy car salespeople, that will take advantage of anyone you can.
I would run away from this organization. They are unprofessional and quite frankly, thieves.
After having the displeasure of working with Cedric, I can certainly see the lack of leadership and his advent of old school sales tactics.
Stay away. Go anywhere else, not to this organization.
Great experience.
Reviewed by Shane Spalla
in Dayton, OH
October 18, 2020
Friendly service, and a positive environment. I called ahead, showed up and they just handed me the keys and let me be. I came back over an he later to discuss my options. They didn’t force anything. I never felt rushed. Multiple sales reps helped me out even well after their closing hrs. And they offered me a great rate. Definitely recommend.
Well worth the trip!
Reviewed by Steve
in Littlestown, PA
May 29, 2012
We flew from south central PA because of the great price. Marc, our salesman, was fantastic. And the dealership is the best one we ever dealt with. They quickly took care of a few things that came after we got back home in PA. Their commitment to us even though we live couple hundred miles away, is second to none. This experience has been the best we could have imagined. Will we be going back for our next purchase? You better believe it.
