Cadillac
New Car Dealership in Columbus, OH
Overall Rating
4.2/5
Read dealer reviews
At Germain Cadillac of Easton we work hard to help you find the vehicle you have always wanted. That new Cadillac is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Columbus, Ohio.
From general maintenance such as oil changes to major repairs, let us service your vehicle. Our dealership is one of the premier dealerships in the country and our commitment to customer service is second to none.
We strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
If you're looking for service for your new Cadillac, Germain Cadillac of Easton's trained mechanics can help keep your new car running like new. So give them a call!
Germain Cadillac of Easton Reviews
Overall Rating
4.2/5
46 out of 57 people recommended this dealer
Overall Facilities:
4.8/5
Certified Pre-Owned Nightmare
Reviewed by Nicholas Danino
in Loveland, OH
October 08, 2020
Purchased 2017 Cadillac Escalade ESV Platinum edition from Germain Cadillac in September as a Certified Pre-owned vehicle with a 172 point inspection. We also purchased a separate warranty that included road hazard coverage that would repair or replace tires and wheels that are damaged by road hazards. On or about 10/5/2020 we started experiencing low pressure in the right front tire, and since we had appointment with Jake Sweeney Cadillac on Tuesday 10/9/2020, I let Jake Sweeney know that I must have gotten something in the road lodged in my tire. Later that afternoon Jake Sweeney Cadillac called me back and told me that not only did I not hit something in the road but that my tire had been plugged and was unrepairable. I asked them if my warranty I paid for would cover it and they said no. I then called Germain Cadillac back and spoke with general manager Kenny Quinn and he told me there is nothing he could do. He said it was not his or the dealerships responsibility to do anything.
Friendly, professional service
Reviewed by Corey
in Newark, OH
August 19, 2020
From first contact to follow thru, this dealership treated my family and I well for our used car buying experience. Mike was quick to return texts and even let us know as soon as the car we wanted sold, only to fall thru, where he then let us know so we could come in and get it!
Excellent experience
Reviewed by Floch
in Shelbyville KY
July 23, 2018
When Donna contacted me about my inquiry, I told her I did not want to be disappointed since we were traveling 177 miles to look at the car. She said we would not be and she was right. Brad was professional and the dealership was outstanding. Thanks to everyone, we left with our 2016 Audi Q5 in less than 2 hours total...
