Germain Cadillac of Easton

For one thing the truck was sold. The salesman knew I was coming from Dayton Ohio. Text me at the last minute to let me know the car the truck was sold.

Lied by Omission, Took Responsibility, Then Ghosted Bought a 2022 Lexus GX from Germain Cadillac of Easton. They knew I was registering it in Massachusetts — it’s in the signed paperwork. What they failed to mention? The headlights had been illegally painted (not just tinted) and could not pass MA inspection. That’s not a cosmetic flaw — that’s a legal issue. When I brought this up, I was sent to a Lexus dealership in MA, where I was told the tint was painted on and not removable. The only fix? A $10,000+ quote to replace the headlights, taillights, and reflective. When my husband shared that with Mike Dixon, he got upset — not because of what we were facing, but because, quote: “we already lost money on that car.” Then — as if we were the problem — he sent us to a small local shop HE picked, hoping they’d say something different. Spoiler: they didn’t. They confirmed the exact same thing — the headlights are not salvageable. So to recap: – They sold a vehicle that can’t pass inspection – Tried to fix it, which legally acknowledges responsibility – Then bailed when the fix wasn’t cheap – And are now hiding behind “as-is” like that excuses knowingly selling an undrivable vehicle This dealership is the definition of dishonest, deflective, and unethical. Buy here if you want a luxury car that comes with a legal battle, thousands in hidden repairs, and zero accountability. Otherwise? Go literally anywhere else.

Rylie is a great sales Lady! She was honest, helpful, direct with class, and patient. She never used pressure tactics. She was always helpful. She was willing to assist with transportation so I would not have to take public transportation and then walk to the dealership. She was also patient when insurance had to be finalized. She was always professional in her demeanor and always, always friendly. I would recommend working with Rylie. Thank you, Rylie, for your patience!