Performance GMC Cadillac of Columbus

Unresponsive, lazy, and rude sales

Reviewed by CbusBuyer
in Columbus, OH
August 19, 2020

Found a vehicle I wanted to purchase on cars.com. Called and asked for a buyers order without even hassling about the price. The first salesman said he would do it by the end of the day. I called back at 530pm and spoke to a 2nd salesman who refused to give me a written out the door price without proof of insurance. I called back the next Morning with proof and again asked for a written document with the price including tax, title, etc. Two hours later had still not received yet so I called back and again salesman refused. Called back from the bank an hour later to get address to overnight a check and the sales manager told the bank manager on speaker phone that he refused to sell me the car because he thought I was rude to his sales team that were not doing their jobs.