A member of the Cars.com family
A member of the Cars.com family
2600 Wake Forest Rd
Raleigh, NC 27609
Sales: 919-747-4698
Used Cars: 919-760-6840
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 3:00pm |
See all dealerships near Raleigh, NC that carry GMC, Cadillac, Buick
Overall Rating:
4.4 (out of 5)
85% recommend this dealer
108 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I purchased a used yukon xl in January from Thompson
I purchased a used yukon xl in January from Thompson Buick GMC Cadillac. I had been in touch with salesman Francis Johnson about the vehicle since then end of December 2022. Their website had not posted any pictures yet and Francis was able to get pictures of it and sent them to me. I was finally able to make it down in January to look at the vehicle. Francis was very helpful with telling me about the vehicle. Francis worked with me about purchasing the vehicle and stayed in touch with me to come back down and get a couple things done to it. Great experience overall, great dealership, and a great person in Francis. Highly recommend anyone that goes there to talk with Francis, he's the best.
Dealer Response
Adam, I cannot thank you enough for your wonderful review of Thompson Buick GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Steven Jones; stevenj@thompsoncars.com; 919-645-2021
Maximum rating = 5
Louis Alston January 18 2023
I purchased a new cadillac and it was the worst experience that i,ve ever had since buying cars.Tim Bus and Tonya Tatum are NOT good people to deal with,I WILL NEVER PURCHASE ANOTHER CAR FROM THOMPSON CADILLAC.
Dealer Response
Thank you for taking the time to share your recent experience at Thompson Buick GMC Cadillac. I want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. I would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Steven Jones; stevenj@thompsoncars.com; 919-645-2021
Maximum rating = 5
They made my purchase easy and straight forward.
They made my purchase easy and straight forward. My salesman and his entire team were very pleasant. Will make sure I include them in future purchase.
Dealer Response
Thompson Buick GMC Cadillac would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Steven Jones; stevenj@thompsoncars.com; 919-645-2021
Maximum rating = 5
Building relationships with people is a very big part of our business. Our customers will find that at Thompson we are easily accessible and ready at all times to be there for you. It's important to cultivate lasting relationships with our customers and hopefully that's what keeps you coming back to see us.
Because of you we continue to offer premium vehicles parts service and bodywork and it will continue to be our goal to do so at the highest level of customer satisfaction as we continue to make a difference for you our customer.
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