Cadillac of South Charlotte in Pineville including address, phone, dealer reviews, directions, a map, inventory and more

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10725 Pineville Rd
Pineville, NC 28134

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Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Cadillac of South Charlotte

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

237 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent service!

Reviewed by Derek Vasko from Charlotte, NCJanuary 28, 2019

Jeff and his service team provide best-in-class service! Going the extra mile to exceed expectations. Thank you!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Crooked service department

Reviewed by A from Charlotte, NCMay 13, 2018

They caused thousands in damage to my vehicle and then blamed me for it! Vehicle had warranty work done, same part failed less than 70 miles later. Then they tried to blame me for failure said i was 'abusing' vehicle! Stay far away from here.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

A, we are sorry that you had a negative experience with us. This is never the way we want our customers to feel about us. Please contact our GM, Steven Bell, at 704-556-7400, so that we can discuss this issue in more detail. - Your Cadillac of South Charlotte Team

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Awesome buying experience

Reviewed by Wendi S from Pineville ncDecember 13, 2017

Steve Heston and Steve C,was great taking care of my concerns and made it right.Really a great place to buy a car,honest guys.wendi s

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Wendi S, we are very happy we could provide you with a positive experience! Come by and see us anytime. Have a wonderful day!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Cadillac of South Charlotte

At Cadillac of South Charlotte a Sonic Automotive Experience we've eliminated everything people hate about car buying. Gone are the days of long waits and uncomfortable negotiations. Sonic Price is your assurance that you are getting a fair and transparent price right up front. Plus you work with one non-commissioned guide whose sole purpose is to help you find the vehicle that's right for you. In fact we've streamlined the process so much that you can be in and out in less than an hour if you wish. We did all of this for you our guests because we believe that every car deserves a happy owner.

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  • No cost, no-hassle negotiation
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