1707 E US 70
New Bern, NC 28560

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Sales: 888-632-2177

Used Cars: 877-482-9974

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:30am – 3:00pm

Reviews of Trent Cadillac Buick GMC

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

1592 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

What a positive experience!

Reviewed by legacyf09December 10, 2025

What a positive experience! Moe was wonderful. He didn’t rush the process, and took time to explain everything and the different options available to me. He is a very personable and welcoming man, and made me feel so comfortable! You are lucky to have him as an employee. All the staff I interacted with, or even passed by, were friendly and all had a positive attitude. The receptionist, Sharon, was welcoming and immediately stopped what she was doing to help me. Timothy Abrams in Finance was a pleasure to speak with - he was patient, and explained everything thoroughly. I’ve had past experiences at other dealerships where staff were patronizing and I didn’t feel respected or listened to. What a different experience at Trent! I will recommend Moe and the dealership to others.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent sales consultant, was very knowledgeable,

Reviewed by richardhchadwickDecember 10, 2025

Excellent sales consultant, was very knowledgeable, professional , and made the process easy, seamless, and enjoyable.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Dealership is top notch.

Reviewed by pjmeyer42December 10, 2025

Dealership is top notch. The service department performed the necessary repairs in a timely manner. I am pleased with the experience.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Trent Cadillac Buick GMC

For convenience in all of your automotive needs Trent Cadillac Buick GMC is the place to buy your car! Our family owned dealership has been serving Eastern North Carolina since 1957. Visit us to find the best deals in the area! With our great selection of inventory and professional Sales and Leasing Consultants to assist you we're confident you will find the vehicle that suits your needs. We strongly believe in a customer service approach so you won't find any sales tactics or gimmicks. Give us a call at 888 856-2304 or stop-in today to see why "our people give you the edge!"

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