Chevrolet, Cadillac and Buick
New Car Dealership in Mooresville, NC
Overall Rating
4.5/5
Read dealer reviews
Why Shop Randy Marion?
Randy Marion is a name that is almost as synonymous with Mooresville as Race City U.S.A. Serving the greater Charlotte/Lake Norman area for the past 30 years we have grown and expanded to meet the needs and wants of the community. We feel we supply the greatest brands in the industry today, including Chevrolet, Buick, and Cadillac
Knowing our customers are savvy car buyers, we utilize the best technology and are enhancing our sales methods daily. Our websites are equipped with up-to-date detailed inventory reports, payment and financing calculators, quick-quote options, vivid pictures and more.
Our certified mechanics know how to keep your new Chevrolet, Cadillac or Buick fine tuned and safe. So if you are in Mooresville or the surrounding area, check out Randy Marion Chevrolet Buick Cadillac!
Randy Marion Chevrolet Buick Cadillac Reviews
Overall Rating
4.5/5
225 out of 254 people recommended this dealer
Overall Facilities:
4.9/5
Don’t do it!
Reviewed by Jeri files
in Greensburg KY
March 25, 2021
I wish I could leave negative stars- I have never in my life had more problems buying a vehicle. I feel like from day one we where put on the back burner. From the first vehicle we wanted being sold out from under us (where told everything was done and it was our from both our sale guy and the finance dept to find out two days later they sold it to someone else) our sale guy was good very knowledgeable about what he was selling (slow to respond sometimes but that was understandable since this was an all online deal) part of deal included delivery to our door in Kentucky- their way of making up for selling the original truck out from under us. Truck arrived fine delivery people where great but it was sent with no temporary tag. Was told it would be sent overnight but took a few days to get sent out. Here we are a month from delivery date and have yet to receive our registration. No one in this place follows up or does what they say they are going to do. Every time we where told I’m working on it or it will be sent tomorrow. And that never happened. Spoke with sale guys over a week ago questioned registration was told he would check on it never heard back. Called dealership finally got sent to a voicemail left two voicemails that day with no call back. Called the next morning finally spoke with someone that promised they where working on our package that morning and it would be sent overnight well next day it’s not here. Called again was told it was sent so I asked for a tracking number was put on hold for 7 minutes while she logged into the system to pull it. I’m sure she didn’t expect me to track it while I was hold but I did and the tracking number was created while I was waiting for her to look it up. Lying to ur customers must be part of your training process. Save urself the trouble and go AnYWHERE else There where list of other problems along the way You would think when u screw something up so bad in the first steps of the deal you would make extra steps to make sure everything else goes smoothly. Lesson learned on my end never again.
Service Dept
Reviewed by James Arthur Long
in Denver, NC
February 16, 2021
Went in for 11:30 am appointment to change four tires done at 5pm. I feel if you have a appointment that should be the time frame that work gets done on my car. I feel the appointment was treated like a appointment to get in line. Not Very happy they gave me a loaner car for a few hours but I really did not want it. My salesman gave me a talking to about why I was back so early with loaner car. Had to get manager.
Great service.
Reviewed by Helen W.
in Mooresville N.C.
March 04, 2015
I recently took my 2001 Pontiac to Randy Marion for a recall item. The service Consultant Mike was very helpful, friendly and explained everything to me. A part had to be ordered and was there in one day. I waited while they finished the work on my car, again everyone was friendly and helpful. Mike explained what repairs were made and when to bring the car in for another check up. I am very pleased with the Service Department.
