Hendrick Chevrolet Cadillac in Monroe including address, phone, dealer reviews, directions, a map, inventory and more

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3112 W Hwy 74
Monroe, NC 28110

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Sales Department

Sun 1:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Hendrick Chevrolet Cadillac

Overall Rating:

4.6 (out of 5)

88% recommend this dealer

169 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Some of the staff lie and lie .

Reviewed by paulFebruary 15, 2023

Some of the staff lie and lie . They give you the round around time and time again Very customer service

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Paul Massimino, Thank you for taking the time to share your recent experience with us. We would like the opportunity to discuss it with you further. At a time convenient for you, please contact Mike Yermack, General Manager at 704-289-8444.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Highly recommend

Reviewed by CHRISTINE LUDLOW from Cheraw, SCJanuary 24, 2023

Pleasant experience. Would definitely recommend this dealership.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Christine Ludlow - Thank you so much for your five star review and we are so glad you had a positive experience with us here at Hendrick in Monroe. We look forward to being of service to you in the future. Thank you!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

4.0 (out of 5)

Chevrolet Traverse

Reviewed by Bonita from Monroe,N.C.December 06, 2022

Just bought a Chevy Traverde from Hendrick Monroe. See Shar for your Chevrolet needs. Shar was great however it took the service department 6 days before car was ready. Maybe that’s the normal now but I thought a little long especially since we paid for the car when we bought it.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Bonita, we really appreciate your feedback! We do hope we can be of assistance in the future. Thank you!

Overall Facilities 4

Customer Service 4

Buying Process 4

Quality of Repair 4

Maximum rating = 5

About Hendrick Chevrolet Cadillac

We are located in Monroe NC and have the largest selection of Cadillac and Chevy vehicles in the area. Whether you're driving through looking for an alternate Charlotte Cadillac dealer or here in town you'll find our no-pressure buying atmosphere second to none. We have an exciting selection of new Cadillac and Chevy vehicles for our shoppers traveling from Charlotte NC and beyond. We want to be your Monroe Cadillac dealership and have an inventory sure to have what you are looking for. We also offer an extensive inventory of pre-owned cars trucks and SUVs on our lot. If you've had your eye on a Chevrolet truck like the Silverado a crossover like the Chevy Equinox or a luxurious Cadillac CTS now is the time to visit our Monroe Chevrolet & Cadillac showroom near Charlotte and drive home in one. Request a quote research financing or contact us today to find out how we take the hassle out of the buying experience and make your purchase or lease simple.

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