Hendrick Cadillac Monroe

Cadillac New Car Dealership in Monroe, NC

3112 West Highway 74
Monroe, NC 28110

Sales Department

Sun	Closed
Mon	9:00am – 8:00pm
Tue	9:00am – 8:00pm
Wed	9:00am – 8:00pm
Thu	9:00am – 8:00pm
Fri	9:00am – 8:00pm
Sat	9:00am – 7:00pm

Service Department

Sun	Closed
Mon	8:00am – 6:00pm
Tue	8:00am – 6:00pm
Wed	8:00am – 6:00pm
Thu	8:00am – 6:00pm
Fri	8:00am – 6:00pm
Sat	8:00am – 5:00pm

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Reviews of Hendrick Cadillac Monroe

Overall Rating:

4.5 (out of 5)

84% recommend this dealer

19 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We really enjoyed the service.

Reviewed by john K Melton from cheraw, scSeptember 04, 2025

We really enjoyed the service. The staff were nice and informative. We will be back for another vehicle in 2 and half years. Their service were so good were decided to come back.

Does recommend this dealer
Shopped for a new car
Did make a purchase

Dealer Response

John K. Melton - Thank you so much for taking the time to leave us a five star review. We are so glad you had a positive experience with us and hope to continue to be of service to you in the future. Thank you!

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Maximum rating = 5

5.0 (out of 5)

I had an excellent experience at my service appointment

Reviewed by Ann W Thompson from Monroe, NCAugust 23, 2025

I had an excellent experience at my service appointment yesterday. The service was fast and the waiting area was clean. Hendrick is a nice dealership.

Does recommend this dealer
Came in for service or repair
Did not make a purchase

Dealer Response

Ann W. Thompson - Thank you so much for taking the time to leave us a five star review. We are so glad you had a positive experience with us and hope to continue to be of service to you in the future. Thank you!

Overall Facilities N/A

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Maximum rating = 5

5.0 (out of 5)

Excellent experience, Jessica the Service Consultant is

Reviewed by Ken from Mint Hill, NCAugust 20, 2025

Excellent experience, Jessica the Service Consultant is very knowledgeable, professional and highly qualified. Facility is clean, well kept up and employees are helpful. I have used this Dealership for the past two years to service two vehicles and have never been disappointed in their Service.

Does recommend this dealer
Came in for service or repair
Did not make a purchase

Dealer Response

Ken - Thank you so much for taking the time to leave us a five star review. We are so glad you had a positive experience with us and hope to continue to be of service to you in the future. Thank you!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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Cadillac

CT4, CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, OPTIQ, VISTIQ, XT4, XT5, XT6