127 Kentington Drive
Durham, NC 27713

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Sales: 855-602-3737

Used Cars: 855-602-3737

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Hendrick Cadillac Southpoint

Overall Rating:

4.4 (out of 5)

86% recommend this dealer

7 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Working with Seth Cruz was an outstanding experience from

Reviewed by Anthony from holly springs, NCNovember 30, 2025

Working with Seth Cruz was an outstanding experience from start to finish! His knowledge of the Cadillac CT5 was impressive, and he took the time to walk me through every feature without any pressure. Seth was professional, personable, and made the entire process smooth and stress-free. I couldn’t be happier with my CT5 or the service I received. Highly recommend Seth to anyone looking for top-notch customer care!

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

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Maximum rating = 5

1.0 (out of 5)

extremely dishonest,bait & switch, unethical price

Reviewed by richard from southern pinesSeptember 22, 2025

extremely dishonest,bait & switch, unethical price fixing. advertise a sale price, then at time of sale, add thousands to price advertised. don't trust them

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

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Maximum rating = 5

5.0 (out of 5)

Wow!

Reviewed by Carol S from Garner, NC June 28, 2025

Wow! What can I say. My experience with Zach was truly a blessing from start to finish. It all began with a phone call, where he took the time to really listen to what I wanted — from the color and safety features to the exact make and model. By the time I walked into the dealership, he already understood what was important to me and was ready to help. I previously drove a 2017 Cadillac XT5 Platinum AWD, so I had high expectations. Zach guided me seamlessly into my new 2025 Cadillac Optiq electric vehicle, thoroughly explaining everything about how an EV operates and all of its amazing features. Now I have a vehicle that’s even better than what I had before. Zach’s professionalism, knowledge, and genuine care made this entire experience exceptional. If you’re looking for someone who goes above and beyond and truly has your best interests at heart, I can’t recommend Zach enough. Absolutely a five-star experience!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

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