Crest Cadillac in Syracuse including address, phone, dealer reviews, directions, a map, inventory and more

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717 W Genesee St
Syracuse, NY 13204

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Sales: 866-454-1763

Used Cars: 866-973-9937

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Crest Cadillac

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

286 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Greg Zimmer was our sales person, he was courteous and...

Reviewed by Nancy Meade October 26, 2021

Greg Zimmer was our sales person, he was courteous and knowledgeable as well as the other staff members Joe Hawelka and Ryan Dick were equally as attentive, courteous and knowledgeable!!!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Gregg and Ryan were amazing to work with. The entire...

Reviewed by Melissa.shriverOctober 22, 2021

Gregg and Ryan were amazing to work with. The entire experience was just wonderful. It’s our first step into the luxury space and we were treated like royalty! Hoping to do business with them again.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

While I have purchased new cars for a number of years, my...

Reviewed by MelissaOctober 20, 2021

While I have purchased new cars for a number of years, my experiences with sales personnel were less than memorable. They were always very high pressure, and just wanted you to sign on the dotted line. Often times, you felt as though they were short of time and wanted to move onto the next person hoping to seal the deal. However, I found it an absolute pleasure to work with Greg Zimmer in purchasing my new car. Greg's demeanor was extremely refreshing... there was no high pressure whatsoever; he's honest; he answers all your questions thoroughly and without hesitation; he shares his personal experiences/benefits from the car he drives. He's willing to answer all questions, long after the sale is complete. I know, Greg will be there for me throughout my ownership of my new car. I am proud to call myself... a highly satisfied customer of Greg Zimmer's Melissa Carol

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Crest Cadillac

Serving the Syracuse area Crest Cadillac and Acura located at 737 W. Genesee St. in Syracuse NY is your premier retailer of new and used Cadillac and Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car truck or SUV today!

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