Barton Chevrolet Cadillac in Newburgh including address, phone, dealer reviews, directions, a map, inventory and more

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800 Auto Park Pl
Newburgh, NY 12550

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Sales Department

Sun 11:00am – 4:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun 11:00am – 4:00pm
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Reviews of Barton Chevrolet Cadillac

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

349 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

EVERY VIST TO BARTON HAS BEEN WONDERFUL.

Reviewed by MICHAEL G. ALLEYNE, MD from NEW WINDSOR NYMarch 15, 2021

NEVER GOT MY BARTON BIRKS SURVEY BY EMAIL.SO IM SENDING THIS NOTE OF MY DEEPEST APPRECIATION ON THIS SITE.EVERY SERVICE VISIT HAS BEEN A WONDERFUL EXPERIENCE SINCE I BOUGHT MY 4TH CAR FROM BARTON BIRKS ON 12/15/15.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We really appreciate your feedback, Michael. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Kind regards, Jason Barton - jason@bartonchevrolet.com

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Did not have a good experience!

Reviewed by Jamie Nicholson from Newburgh NYJanuary 08, 2020

My husband and I went in to look for a vehicle. We were browsing around for a new car (several dealerships not just Barton). We went in to see what they had to offer for a sedan option. The salesperson although polite and courteous I guess didn’t like our answers and brought over Jason to “work with us”. For example, they asked us what our monthly payment would be, what our credit is like etc, meanwhile all we wanted to do was learn about what they had to offer. Strictly looking to see what they had to offer because money was not an option for us. Jason said that he didn’t want to waste his time or the salesman’s time by showing us cars and that if we didn’t have those questions answered, they wouldn’t be able to help us. 1- our credit is amazing and we were able to purchase our new car without any hurdles 2- we took our business elsewhere to a dealership that educated us about their brand and their sedans. 3- I am sorry to have wasted our time but in the long run, we know we will never go back to Barton!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

That is not the kind of experience we seek to provide, Jamie. Please call us when you can so we can address this together. Jason Barton - jason@bartonchevrolet.com

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Had All intentions of buying Chevrolet

Reviewed by New truck owner from Fishkill N.Y.November 09, 2019

Went there the beginning of November with all intentions of buying a Chevrolet truck walked into the show room looked at all the cars in the show room walked outside looked at a few trucks walk back in the show room not one salesman at all walked up to B to ask me if I needed any help or could help me with anything they were too busy with their faces in their cell phone to give me the time a day so I walked outside walk next-door to another dealership and bought a truck ! And then drove the new truck back to their dealership drop my wife off to drive the car I drove there to take back home!! I’m just assuming that if I was in a suit and tie or dress pants and looked important enough to them someone would’ve come up to say hey can I help you with anything

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Jason Barton - jason@bartonchevrolet.com

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Barton Chevrolet Cadillac

Here at Barton Chevrolet Cadillac our focus is on serving and helping our customers to the best of our ability. We believe that all of our new Chevrolet and Cadillac models as well as all of the used vehicles we offer are of the highest quality to suit your needs. We offer great low prices rebates and incentives. Our state of the art service department will keep your vehicle in excellent condition and our friendly staff will make every visit to Barton Birks a pleasant one. Customer service is our number one priority. We look forward to seeing you soon!

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