169 W Sunrise Hwy
Freeport, NY 11520

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Sales: 516-208-2306

Used Cars: 516-665-1690

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Paul Conte Cadillac

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

2795 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

For this visit, I made the appointment with John

Reviewed by LCLRRTDecember 04, 2025

For this visit, I made the appointment with John Cusumano, who is always and consistently exceptional in every way. He performed the requested service (tire rotation), and even Joe (the mechanic), became involved as my car has some personal specialty items which benefitted from extra attention (John and Joe). The car was returned (washed, of course!) within an hour. I am at the dealer about 3-4 times per year (by choice) - Shai always maintains an excellent service department and is aware of everything going on within. He is 'hands on' and very accessible, if needed. I would be remiss if I didn't mention Anthony Mendoza, in the parts department. He, too, is accommodating and extremely knowledgeable about all things Cadillac, in my case, the XT5. He is always friendly, courteous, and helpful. The valet, Biyyan, I see each time I bring the XT5 in for service. He is personable, friendly, and shows a great deal of attention to my car. I am very appreciative for his capabilities in this regard.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I have been a customer for over 16 years and never been

Reviewed by TONYDEE8203December 02, 2025

I have been a customer for over 16 years and never been disappointed. Terrific customer service and the best product

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very good service from service department especially

Reviewed by chuckfan33December 02, 2025

Very good service from service department especially Danny. He helped me a lot. Explain all the detail. thank you so much for all the hard work you guys are awesome.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Paul Conte Cadillac

Paul Conte Cadillac has been named "Dealer of the Year" year after year! This award is GM's top honor given only to the top 2% of all GM dealers in the Country. It recognizes dealerships for their top sales performances and for providing exceptional customer service. Family Owned and Operated since 1979. Come experience the Conte difference!

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