2859 Flatbush Avenue
Brooklyn, NY 11234
Sales: 888-496-6027
Used Cars: 888-496-6027
Sales Department
| Sun | 10:00am – 5:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:00pm |
| Tue | 7:30am – 5:00pm |
| Wed | 7:30am – 5:00pm |
| Thu | 7:30am – 5:00pm |
| Fri | 7:30am – 5:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Brooklyn, NY that carry Chevrolet, GMC, Cadillac, Buick
Overall Rating:
4.5 (out of 5)
93% recommend this dealer
915 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Terrible service, incompetent they treat you like you are
Terrible service, incompetent they treat you like you are a moron. My 2025 Chevrolet equinox went in for the first service On January 3, 2026 simple lube oil filter oil change oil percentage was at 19% and the tire rotation and relearn. 6000 miles on the vehicle .They did the vehicle and told me it was all done completed when I went to leave with the vehicle and started it. The tire warning light was on Going through the screen in the menu that it had no signal from the left front tire immediately shut the car off and went back in the facility. The service manager immediately said without even telling him what’s going on tire light yes of course what’s the problem I ask he tells me they tried to reset it four times and I don’t have an appointment for diagnostic today. He only 19 has two technicians there. I didn’t come in for diagnostic because the vehicle had no problems. No lights vehicle was scanned and written up and looked over by the service writer vehicle is immaculate condition them not knowing that I have been an automotive service professional for 45 years. Just try taking the wall over your eyes Telling me that he can’t do it and that I says well the TMS diagnostic is simple being a professional that worth taking me no more than seven minutes to do with a TMS relearn tool OK so even if they didn’t have a sensor if it was faulty, they could’ve just told me and explained it to me and made arrangements for another day instead of treating you like an idiot And very, very poor service performance.So I advise you to be careful and be on your toes because if they tried doing it to me who is a professional I can’t imagine what they would do to the regular general public and customers this is not a place that is customer friendly and you wanna go. They called me the following Monday morning and ask if I want to bring the vehicle in. I told him you think I am a moron or something in the interim I went to another Chevrolet dealer the same day on that Saturday and they took me in and welcomed me with open arms, diagnosed the problem ordered the part and set an appointment up for me to go back to have the vehicle returned and did it professionally and promptly quick and easy in and out that dealer should be commended, which is Island Chevrolet.
Dealer Response
Thank you for sharing your experience with us, Mikey. We understand that you faced some frustration during your recent visit to Bical Auto Mall for your 2025 Chevrolet Equinox service. Your feedback regarding the communication and service performance is valuable, and we appreciate you bringing it to our attention. Our team strives for a high level of service, and it seems that we fell short in this instance. We encourage you to reach out to us directly to discuss your concerns further. Your insights can help us improve our service for all our customers. Thank you for your understanding. Best, The Bical Auto Mall Team
Maximum rating = 5
I drove from PA for this specific dealership because they
I drove from PA for this specific dealership because they are so supportive and knowledgeable. Charlie Albanese is so helpful and respectful.
Dealer Response
Thank you for your kind words, Merrie! Choosing Bical Auto Mall and making the trip from PA truly means a lot. It’s wonderful to hear that Charlie provided helpful and respectful service, and knowing the team’s knowledge made a positive impact makes the experience even more rewarding, looking forward to seeing you again. Best, The Bical Auto Mall Team
Maximum rating = 5
I have been a customer for 20+ years.
I have been a customer for 20+ years. Throughout that time I have been serviced by Charlie Albanese.
Dealer Response
Vincent, thank you for your loyalty over the past 20 years! We're happy to hear about your positive experiences with Charlie at Bical Auto Mall. We appreciate your continued support and look forward to serving you for many more years to come. Please feel free to share your experiences with others. Best, The Bical Auto Mall Team
Maximum rating = 5
If you're shopping for a new vehicle or looking for auto repairs in the Brooklyn area then you'll be able to find everything you need at Bical Auto Mall. We have an amazing selection of new Chevrolet Buick and GMC models for you to buy and the Bical Auto Mall service department can easily take care of any auto repairs and maintenance you need. Apply for a GMC finance offer or view Chevy lease specials to get the keys to a new car today!
Our Brooklyn Chevrolet dealership has all the new Buick Chevy and GMC models you've been searching for. From new Chevrolet Silverado trucks and GMC Sierra 1500 pickups to Chevy Cruze sedans and Buick Encore SUVs we have something for everyone. We'll help you research new GMC Terrain and Acadia SUVs for the family or you can finance a new Buick Enclave or Chevrolet Equinox SUV that's just your style. Want to buy a used Chevy? We offer a wide selection of Certified Pre-Owned Buick models and other used cars from a variety of brands! Of all the GMC dealers in New York we want to prove why Bical Auto Mall is right for you. Come get approved for auto financing at our Chevy Brooklyn NY dealership to get behind the wheel of a brand-new vehicle!
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