1769 Central Ave
Albany, NY 12205
Sales Department
| Sun | Closed |
| Mon | 8:00am – 7:00pm |
| Tue | 8:00am – 7:00pm |
| Wed | 8:00am – 7:00pm |
| Thu | 8:00am – 7:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 9:00am – 5:30pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:00pm |
| Tue | 8:00am – 5:00pm |
| Wed | 8:00am – 5:00pm |
| Thu | 8:00am – 5:00pm |
| Fri | 8:00am – 5:00pm |
| Sat | Closed |
See all dealerships near Albany, NY that carry Cadillac
Overall Rating:
4.7 (out of 5)
96% recommend this dealer
1252 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
The purchase agreement took less than 10 minutes.
The purchase agreement took less than 10 minutes. The salesman was extremely polite and helpful. Unfortunately, the finance officer put us through an extra item, potential upgrade for or over an hour. This could simply be done by issuing you a checklist of upgrades, and then heading it back to the finance officer, and he would explain what you want. Please know most people buying a Cadillac, it is not their first rodeo they know what they want and need. The technical support person that went over the car before we took it on the road was exceptional. He went over so many different electronic controls. At the end, he said, I am sure many items are not clear, but please call me and I will go over them again or stop in and I will assist you. Recently, I noticed four hooks in the trunk, which I believe is used for installing netting to keep packages and groceries from moving around in the trunk. Please note no such netting was in the car when we picked it up. Could you please have one sent to our Home @5Camden Circle delmar NY 12054. Thank you.
Maximum rating = 5
Steve, Declan, and Nelson provided me with an outstanding
Steve, Declan, and Nelson provided me with an outstanding buying experience. Very professional and customer focused. Would highly recommend Otto.
Maximum rating = 5
Amber went out of her way to keep me updated on the
Amber went out of her way to keep me updated on the progress of my repairs. Customer satisfaction is her top priority.
Maximum rating = 5
At OTTO Cadillac we always have a great selection of Cadillac Certified Pre-Owned cars. We also take in many previously loved cars that go through our own certification process. At OTTO if we can't service a car the right - way we won't sell it to you. Every car comes with an OTTO 12 month/12000 mi. powertrain warranty.
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