Coleman Cadillac in Lawrence Township including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

300 Renaissance BLVD
Lawrence Township, NJ 08648

Get Directions

Sales: 609-843-0853

Used Cars: 609-843-0847

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 5:30pm
Sat 8:00am – 5:00pm

Reviews of Coleman Cadillac

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)


Reviewed by FU from HamiltonNovember 02, 2022

If I could give a ZERO rating I would! I have bought two SUV’s from this delaership and have been a loyal customer, always bringing my vehicle in for oil changes, maintenance, etc. In 2017 I paid $4600 for timing chain repair. Recently (October 2022) my engine light appeared. Took it in on a Monday morning to get it checked. 4:00 that afternoon was told it still needed to be looked at and I would receive a call the next day with what they found. I received a voicemail and text message in the morning stating I needed timing chain repair that would cost $4500+. NO WAY that 18,000 miles later (again, hardly drove my vehicle and only put 3600 miles a year since 2017!!...I don’t drive much, I barely put 4,000 miles a year in my vehicle). I called since I was livid, explaining that it couldn’t be the timing chain and my husband also called. No return calls! Finally service guy called my husband and my husband explained it couldn’t possibly be timing chain 18,000 miles later. Service guy said he’ll check the history and paperwork and get back to us. It is now TWO days since they’ve had my vehicle. Day THREE waited til 1:00-ish and when I didn’t receive a call I called asking for the manager or owner of the company, I did not want to speak with any service ppl since they weren’t returning my calls. The manager called and said he would check and see what’s been going on and when he returned my call he informed me that in fact it was NOT the timing chain (so had I not said anything they would have wanted to repair a timing chain that didn't need to be repaired! & charge me $4600+ to boot!) but could be a sensor issue/magnet that could’ve fallen in the oil pan, crank, etc. He also informed me it would cost “far less than the $4600” I was WRONGLY quoted should I decide to make that repair. I told him to send me an estimate just in case I decided to go forward. The next morning I picked up my vehicle and waited for the estimate. Late afternoon I received an estimate for $6,000!!!!! $6,000!!!!! on a sheet that looked like chicken scratch and wasn't even an estimate they usually provide. Are you kidding me?!!! I'm assuming they didn't want this BS of an estimate recorded in their system. This place is a rip-off!!! I will never do business with them again nor would I ever recommend anyone to do business with them. I can only imagine how many others they’ve ripped off in the past. Buy your vehicle elsewhere!!! and if you need repairs they will overcharge for sure, take it someplace else! And DEALER RESPONSE, don’t bother apologizing or giving a bogus explanation to my review. I’m not buying what you’re putting down!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Good day I understand that the review was towards the diagnosis that we supplied to you that was not to your satisfaction. The vehicle was repaired five years ago at that time the correction was to replace timing chain, chain tensioner and cam adjusters. When your vehicle returned to the dealer with the check engine light on the code in the system was for a crank shaft position sensor. When we diagnosed the vehicle we found that the crank shaft magnetic pickup had moved out of position causing your check engine light to come on. Vehicle was running with peak performance with no misfires or lack of power. Understanding that the repair was done five years ago and the vehicle was not driven much and still with the vehicle sitting for long periods of time can cause the pick up to slide back. At that time I handed a bulletin referring to this occurring on certain vehicles. I would be happy to review cost and see if we can come to an agreement .

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

If you care about quality service, courtesy or...

Reviewed by mmc9427January 04, 2022

If you care about quality service, courtesy or professionalism, this is not the place for you. The GMC service manager, Jonathan is the worst. This guy will over quote work to be performed, doesn’t return phone calls and refuses to accept responsibility for his department losing the key to my vehicle. What’s more, this guy is disgustingly arrogant and doesn’t give a xxxx about customer relationships or customer loyalty. Jonathan is the antithesis of professionalism displayed by every other staff member I’ve encountered from Claudia in sales to Danielle in service. After being a loyal customer for years, I will no longer patronize Coleman Cadillac, GMC dealership and will encourage everyone to take your business elsewhere. I’ve left several messages for the owner, Drew Coleman, I’m still waiting for the courtesy of a return call. If any of you remember Mr. Coleman from the dealership in Ewing, this Coleman dealership (I believe Mr. Coleman’s nephew) pales in comparison.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hello Mr. McEntyre, We have searched the entire dealership for your key. Unfortunately nothing was found. If an unmarked key were ever to be found, it would never just be thrown out. We have a dedicated spot where it would be placed. The fact that you didn’t communicate the missing key for almost 3 weeks made it much more difficult to back track the series of events. Interestingly enough, we have no record of ever losing a set of customer keys. Your comments on Jonnathan and myself seem to be more hurtful than constructive. The first and only time you left me a message was on 12/28/21, 45 days after your service visit. Having said this we will provide a replacement key for a nominal fee with instructions on how to program it. We take customer service seriously and make every effort to ensure customer satisfaction. We apologize for your inconvenience and wish you the best.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

So Pissed, wasted our time!!!

Reviewed by Ms Muniz from Philadelphia, PAOctober 28, 2021

We scheduled thru their website to see the 2005 CTS Cadillac for 10:30am. We get there and Mario who was to meet us wasn’t there they said it was 11am yet we have the email confirmation with 10:30am!! Red flag!! Then we get the finance manager Jeff to be honest spoke to me as if I should know what to look for and the do’s & don’t about financing an older car. I felt so uncomfortable and Jeff tried to put the responsibility on us the consumer to know that they don’t finance a older car like the “2005 Cadillac”. He asked are we paying cash or pay $4000.00 towards this car which is $8995.00 smh why would I for that then I would have bought a get around car with $4000.00. I asked why didn’t Mario ask these money questions before we scheduled or even before we drive almost an hour to get there!! It was all negative talk abt what we can do or not do many were “Not Do” of course. I truly felt that if I was of a different race I probably would have been offered many options and assistance to get us in that car!! We will never go back or refer anyone to go there!!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hello Ms. Muniz, We appreciate the feedback you provided. We are always looking to improve our customer experience. However, we are disappointed to hear your visit to our dealership was less than satisfactory. Your appointment was scheduled for a Thursday, which Mario isn’t on the schedule for that that day until 12:00. However, he was willing to come in earlier to accommodate your availability. Mario did arrive at 10:30 for the scheduled appointment, however, you had arrived at 10:00 so yes there was a bit of a wait since you had arrived early. Geoff had offered to assist you in the meantime. Unfortunately, the vehicle that was chosen was hard to finance based of its age, which Geoff was explaining to you. We are always trying to work with our customers as best as we can and apologize that this situation didn’t work out. At Coleman, we do not tolerate discrimination of any kind against our customers or employees, and we sincerely apologize if we did anything to make you feel otherwise. That’s simply not how we do business. Again we apologize and hope you have a wonderful day.

Overall Facilities 2

Customer Service 2

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Coleman Cadillac

Coleman Cadillac is offering the largest and best priced selection of high quality new and certified pre owned Cadillacs. We stand behind our vehicles in every way. Please ask for Sale Manager Chris Covino for any additional price breaks or offers. We thank you for visiting our virtual dealership!With competitive prices and a friendly atmosphere we offer you a professional staff that is committed to selling without the pressure you tend to see at other dealerships. We are here to serve you as your New Jersey Cadillac Dealer. . Cadillac Lease Specials Princeton New Jersey Lawrenceville New Jersey Hamilton New Jersey Bucks County Pa

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top